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Ingenico payment terminals

This page brings together old procedures for terminals excluding PAX still encountered in the field: Wallee et Move 5000 (Payone). For the currently recommended offer, see PAX payment terminals and the FAQ How do I update my PAX payment terminal configuration? Wallee Configuration procedure: Turn on the Wallee payment terminal. Press the gear or settings button [...]

2026-08-08T21:00:22+02:00

Make a sale

Login Log in with your login and password If you are an administrator, choose "Sale" Choose a crate (if requested) Control Once at the point of sale, you must check: 1. having chosen a fund [...]

2026-08-08T20:59:37+02:00

Datalogic entry scanners

No longer actively supported hardware Datalogic entry scanners are no longer actively monitored by our teams for developments and detailed troubleshooting. For any new deployment or replacement, refer to the Zebra entrance scanners, which now constitute our material reference. Using Datalogic scanners after 1er August 2024 (SSL certificates) Following certain changes made by the organization [...]

2026-08-08T20:58:36+02:00

WordPress plugin: Ticketack Icons

Here is the list of icons provided by the Ticketack plugin tkt-icon-plus tkt-icon-question tkt-icon-minus tkt-icon-search tkt-icon-envelope-o tkt-icon-star tkt-icon-star-o tkt-icon-user tkt-icon-film tkt-icon-th-large tkt-icon-th tkt-icon-th-list tkt-icon-check tkt-icon-close tkt-icon-remove tkt-icon-times tkt-icon-search-plus tkt-icon-search-minus tkt-icon-power-off tkt-icon-trash-o tkt-icon-home tkt-icon-clock-o tkt-icon-download tkt-icon-arrow-circle-o-down tkt-icon-arrow-circle-o-up tkt-icon-play-circle-o tkt-icon-repeat tkt-icon-rotate-right tkt-icon-refresh tkt-icon-lock tkt-icon-qrcode tkt-icon-tag tkt-icon-tags tkt-icon-camera tkt-icon-align-justify tkt-icon-list tkt-icon-video-camera tkt-icon-image tkt-icon-photo tkt-icon-picture-o tkt-icon-check-square-o tkt-icon-arrows tkt-icon-chevron-left tkt-icon-chevron-right [...]

2026-08-08T20:49:53+02:00

Boca thermal printers

Ticketack supports Boca and Zebra printers for thermal printing at the point of sale. Paper type Boca printers support black-mark paper only (black mark on the back of the ticket for the sensor). Printer not recognized If your Boca printer is not recognized, check that it is in USB Printer (PRINTER) mode and not HID [...]

2026-07-22T09:17:24+02:00

Zebra thermal printers

Ticketack supports Zebra and Boca printers for thermal printing at the point of sale (desktop models such as ZD410 / ZD400 Series). Paper type Zebra printers support: paper with a hole / notch (gap / notch) — recommended; black-mark paper on the back of the ticket. Align the yellow sensor Open the printer lid. The [...]

2026-07-22T10:00:12+02:00

How do I bulk-apply an access profile on Kronos?

To assign the same access profile to several users in one step, use the Users list. Procedure Sign in to Kronos, then open Administration → Users (/users). Filter the list if needed: use the filter fields under the column headers, for example Functions (e.g. Volunteer, Cashier…), Full name or E-mail. Only users shown after filtering [...]

2026-06-25T10:46:05+02:00

How do I define or edit Kronos access profiles?

Access profiles group Kronos permissions (read, edit, create, etc. per module). They are templates for quickly assigning the same rights to several users. Open access profile management Sign in to Kronos, then open Administration → Users (/users). Click the Access profiles button at the top right of the list (see screenshot below). You reach your [...]

2026-06-25T10:45:55+02:00

How to refund a sale

On the POS When the cart is empty, tap Last sales. In Sale details, find the sale to refund. Two options: Refund a single item — Refund button on the relevant line, then choose the refund method (cash or original payment method). Refund the whole sale — Refund all button above the sale number, then [...]

2026-06-17T11:16:53+02:00

Bulk ticket import in Kronos

Tickets import lets you create or activate tickets in bulk from a spreadsheet (.csv, .xlsx, .ods, etc.) without using the till. Access Sign in to Kronos. In the sidebar, open Synchronisation and import, then the Tickets tab and From a file. Steps Download the template — Download template (sample Excel with expected columns: number, ticket [...]

2026-06-04T15:51:37+02:00
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