FilmsFilm files created on Eventival are only imported into Ticketack if there is at least one session (scheduling) for this film on Eventival.Thus, each Eventival session is imported in the form of as a session into Ticketack.Synopsis- short synopses are recovered since from the Eventival short synopsis in the Publications section The fr, en and [...]
EventsTo the difference movies, which do not have their own date but must be scheduled, events have a date.Description[description, description_local]NameSee 6 – Mapping the titles.SectionPostersThe posters are retrieved from the list of Files of type Poster, present in theLinks > Materials.PartnersThe images of the partners are recovered from the list of Files of type Partner, [...]
Editions define the time scope of your organisation in Ticketack (for example 2025 or 2026). They group and isolate season-related data: programming and screenings, applications, statistics, articles, pricing, sale points, and more. Every resource you create or view in Kronos is tied to the active edition. What are editions for? Separate seasons so one year’s [...]
This article covers how to create and structure a workflow in Ticketack: steps, triggers and practices that fit your organisation. Sign in to Kronos, then open Administration → Workflows (/workflows). Click Add workflow to create a new workflow and configure its steps in the editor.
PAX payment terminals are usually preconfigured on the Ticketack network when delivered. If that network is unavailable on site, you can connect the device to any Wi‑Fi network you choose. Follow these steps: On the terminal, open Settings (gear icon, bottom right). Select Configure device (screen with gear icon). Enter the admin password: 2005. Open [...]
This content is now covered in Managing events and screenings in Kronos.
This content is now covered in Managing events and screenings in Kronos.
Preparing a new edition means aligning your Kronos setup (and external tools, if any) before sales open. Recommended steps Sign in to Kronos and check the active festival edition. Create or prepare your new edition. Define or update events, venues, pricing grids and quota configurations (in Kronos when not using an external tool). Prepare scheduling [...]
This article explains how to open the cash desk / box office interface in a web browser, without dedicated hardware. Access from a computer You can reach the box office sales interface from any computer with an Internet connection and a current web browser. We recommend Google Chrome or Chromium for best compatibility; other browsers [...]
Quick search (the command palette) lets you quickly open a Kronos page or a knowledge base match. Open the palette click the search icon (🔍) in the top bar; or press Ctrl+K (Windows/Linux) or Cmd+K (macOS). How to use it type a few characters of the screen name or article; move with ↑ / ↓; [...]
