How to add a cash float : in the cash register menu, select 'Cash register'. click on 'Add' on the till you wish to credit in the cashier menu, select 'Cashier in 'type' select 'credit (add money to the till) in 'Amount' the amount to add The cashier can leave a comment to explain the [...]
For the points of sale, it is necessary to have at least a Wifi connection and if possible an Ethernet connection per box on the same network as well as an electrical connection. If you wish, our team is able to set up a quality network and find alternative technical solutions on request (for example [...]
To cancel the last sale (your last basket with one or more items): From the ticketing office, click in the top left corner of the basket on Last sales A pop-up window opens and invites you to validate your choice All you have to do is click on the button(s) of the item(s) to be [...]
If you have a compelling reason to make changes to the date or location of your event after your ticketing has already been put into production, you should follow the steps below: Go to the administration of events from Ticketack (for example: Administration -> Sessions) Start by preventing the purchase or reservation of additional seats [...]
Cancel the last transaction With a Wallee payment terminal To cancel the last sale from a Walle payment terminal, all you have to do from the payment terminal is : Press the "Menu" button (the 3 straight lines) on the terminal ; Select "Cancel" from the menu; Enter the cancellation code for your Wallee terminal; [...]
Our ticketing service allows you to generate public transport tickets for all transport companies that use TickeOS via eos.uptrade (Deutsche Bahn, RNV, etc.).
The Proxypay reconciliation tool (Accounting -> reconciliation) allows you to compare the transactions recorded in the ticketing system for electronic payment methods with the data present at our payment solution provider Proxypay. Please note: there is a delay of one week on some types of transactions between the time they were made and the time [...]
Scan a pass (or load it from the Ticket page or the sales statement) On the left the blue button (E-wallet) appears, click on it Enter the amount to be credited and click on (Credit) Proceed to payment
Optional and mandatory fields for online and on-site sales can be defined from Kronos in the settings. Be careful not to make too many fields mandatory so as not to slow down the sales process unnecessarily (especially at the checkout). Open Kronos: kronos.ticketack.com Select "n the top right corner Select "On-site sales" or "Online sales". [...]
wallee The Wallee payment terminals are configured upon receipt to the Ticketack network. If for some reason you do not have access to this network at the location where you intend to place the TPE, you can connect it to the network of your choice. To do this, simply follow the steps below: On your [...]
