Devices we ship are usually preconfigured. To reconfigure a device (different room or role), follow the steps below. After installing the Ticketack app, each usage mode is summarised in the modes overview and below with its QR (generated from Kronos). Configuration from Kronos Sign in to Kronos, open Administration → Equipment → QR codes, pick [...]
If your website uses the Open Source CMS Wordpress, we provide you with a plugin that will allow you tohave a strong integration without having to implement our API which will save you precious time. You will also benefit from the possibility of importing the event files directly into Wordpress, which will also allowuse the [...]
With a wallee payment terminal 1.After selecting an electronic payment terminal (EPT) from the sales interface in the top right corner of the EPT menu, click on manage the terminal. Then, a new window will appear; press "Conduct a payment test." 2. The EPT activates, and the [...]
We provide a JavaScript integration library that is documented and downloadable on https://xxx.ticketack.com/docs/integration.html (replace xxx with your ticketing prefix). This one allows not only generates correct links but also to proceed with further integration.
On request, we can provide you with a PHP integration library. This one allows to deploy a complete e-shop in replacement of the one provided by us.
It is already possible to check health passes at the entrance of your event using most of our scanners. A next version of the entry control application will also allow you to do it at the same time as the ticket scan, avoiding the use of two devices or switching between two applications.
Subscription From a ticketing perspective, any ticket that is not directly associated with an event is a subscription. Thus, for example,accreditations, good gift, cards 5 entries, membership cards are all considered here assubscription. The subscriptions and their properties are described in detail in the knowledge base articles Pricing grids and Buckets management. Book-on-check The "book-on-check" [...]
What is Pixoo ? Pixoo is the name of the user interface of our payment gatewayProxypay which allows for the collection of numerous payment methods on site and online. This interface allows you to consult all the transactions made for you through this gateway, to request and consult the payments made on your bank account. [...]
About online sales The sales site allows your customers to purchase tickets and subscriptions as well as make reservations. It is usually used in conjunction with your existing website. The integration between the two systems can be done manually by means of a link to be inserted into your program or automatically by means of [...]
Why is testing necessary? Your ticketing system offers a wide range of features that can be enabled or disabled based on your use case. As an organizer, you are best equipped to understand the specific rules and policies of your events. Therefore, conducting tests, in addition to the ones we perform, is crucial to ensure [...]
