Introduction Your Kronos management interface allows you to create or modify PDF templates that are used for home printing and on-site printing. In this article you will learn how to create or modify a template on your Ticketack instance and associate it with a ticket type. 1. Log in to your "Kronos" management interface [...]
If you are experiencing difficulties with the processes or information provided in this knowledge base or with Ticketack in general, you can contact us in a number of ways: On the Signal group dedicated to your organization (if applicable) On the Yoda board dedicated to your organization (if applicable) [...]
You can change the logos used on your tickets (A4 and thermal) and order confirmation emails directly from your Kronos management interface. General configuration The general configuration of the logos is accessible since the parameters of your Ticketack instance. Click on the cogwheel in the upper right-hand corner once are logged into your Kronos management [...]
Powering the Coaster pager on and off When the biper is off, place it on the tray the load to turn it on. When the biper is on, place it on the tray the load, press "0" and the CALL button to turn it off. Function interface Press the SETTING button to access by the [...]
We have ensured that the statistical reports provided by Ticketack comply with the expectations of the Federal Office of Culture authorities with regard to ticketing. So, by using our system you save precious time and increase the OFC's confidence in the data you provide them.
Ticketack has a complete management of delivery methods and costs. The basic delivery methods available are : virtual: delivery by e-mail pickup: pickup on site (in one of the sales outlets or at a partner's) delivery: delivery by a transporter For each of these modes it is possible to define rules according to the weight, [...]
Ticketack has full multilingual support. We currently have full translations in French, English and German. For other languages we are able to provide translations as required with or without the help of our interested customers.
Ticketack supports virtually all currencies. Currently the system only supports one currency at a time for each instance, if you need a multi-currency system please contact us with your requirements. Regarding the currencies supported by the payment methods of our Proxypay, gateway, we invite you to read the article on the Proxypay knowledge base..
How to add a cash float : in the cash register menu, select 'Cash register'. click on 'Add' on the till you wish to credit in the cashier menu, select 'Cashier in 'type' select 'credit (add money to the till) in 'Amount' the amount to add The cashier can leave a comment to explain the [...]
For the points of sale, it is necessary to have at least a Wifi connection and if possible an Ethernet connection per box on the same network as well as an electrical connection. If you wish, our team is able to set up a quality network and find alternative technical solutions on request (for example [...]
