Introduction The Como loyalty program integration feature is available only for clients with a contract with Como. Como offers advanced solutions to retain your customers and increase their engagement. If you are interested in this integration and would like to benefit from favorable conditions, please feel free to contact us. Creating a Loyalty Account Currently, [...]
Use the scanner in electronic wallet debit mode. To debit electronic wallets, you must first configure your scanner in electronic wallet debit mode. To do this, follow the instructions in this article. Once the configuration QR code is scanned and your scanner is ready, all that’s left is to scan the different electronic wallets and [...]
To disable the scanner's auto-input in the 'Debit' field: On a Zebra scanner → open Zconfigure → DataWedge Profiles → Ticketackprofile → disable keystroke output
The procedure is the same as for the ticketing POS system. You will find the explanations in this article.
Selecting the event to control Once the configuration of your scanner is complete, you can control entries using your dedicated scanner (recommended) or your smartphone. On your control device, you have the option to choose the event for which you want to control the entries. As you can see in the illustration below, the events [...]
Access from Kronos Scanner profiles are no longer configured from your ticketing site. Sign in to Kronos, then open Administration → Equipment → QR codes (/configuration_qr_codes). You need configuration_qr_codes permissions to access this screen. Map rooms to device profiles On the QR codes page, assign the expected profile(s) to each room (sales, access control, kiosk, [...]
Access your email template management interface From your Kronos interface, you can manage and edit your email templates. To access the interface, click on "Administration" in the top toolbar, then in the Sales section of the left toolbar, click on "Email Templates". Once on this interface, you'll see the list of your previously created templates. [...]
Connecting to your Kronos management interface 1. Open your web browser and enter the following address: {KRONOS_ROOT} 2. Enter your login credentials (email address and password), then click the "Connection" button. Lost or forgotten password 1. If you do not know or no longer remember your password, open the Kronos login page (/) and use [...]
Sale on site Payment This setting allows you to add multiple payment methods, you can select from the following options: Coin-operated : A device that accepts coins and bills to give change. Electronic wallet : an electronic payment method that allows you to store money in an online account. Sumup : a payment service that [...]
The document aims to define in a precise way the processes related to programming and the application of the rules of ticketing in relationship with Kronos and Ticketack If one point does not seem to you clear or not enough covered in this document, thank you for so that we can improve it
