To cancel the last sale (your last basket with one or more items):
- From the ticketing office, click in the top left corner of the basket on Last sales
- A pop-up window opens and invites you to validate your choice
- All you have to do is click on the button(s) of the item(s) to be refunded or refund all to refund the entire sale. If it is a refund by electronic payment terminal (EPT), see the article How to refund a transaction with a payment terminal? for more details.
- The following screen will allow you to control the refund with the negative entry.