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Frequently asked questions

What currencies are supported?

Ticketack supports virtually all currencies. Currently the system only supports one currency at a time for each instance, if you...

How to manage the available payment methods

Sale on site Payment This setting allows you to add multiple payment methods, you can select from the following options:...

How to cancel your last sale?

To cancel the last sale (your last basket with one or more items): From the ticketing office, click in the...

How do I change my logo ?

You can change the logos used on your tickets (A4 and thermal) and order confirmation emails directly from your Kronos...

How to cancel, move or postpone an event?

If you have a compelling reason to make changes to the date or location of your event after your ticketing...
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