Home
Knowledge Base
Frequently asked questions

Frequently asked questions

How to cancel, move or postpone an event?

If you have a compelling reason to make changes to the date or location of your event after your ticketing...

How do I connect my payment terminal to another Wi-Fi network?

wallee The Wallee payment terminals are configured upon receipt to the Ticketack network. If for some reason you do not...

What currencies are supported?

Ticketack supports virtually all currencies. Currently the system only supports one currency at a time for each instance, if you...

How do I install or update the Ticketack application?

The devices we supply are usually preconfigured before delivery. In the event that we need to provide you with...

How do I change my logo ?

You can change the logos used on your tickets (A4 and thermal) and order confirmation emails directly from your Kronos...