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Frequently asked questions

Frequently asked questions

How do I allow my browser to display more than 120 tickets in PDF at a time?

If you want to create a PDF for more than 120 tickets at a time, you need to make sure...

How do I install or update the Ticketack application?

The devices we supply are usually preconfigured before delivery. In the event that we need to provide you with...

How to cancel your last sale?

To cancel the last sale (your last basket with one or more items): From the ticketing office, click in the...

What tests should you do before going live?

Why is testing necessary? Your ticketing system offers a wide range of features that can be enabled or disabled based...

What languages are supported?

Ticketack has full multilingual support. We currently have full translations in French, English and German. For other languages we are...