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Frequently asked questions

Frequently asked questions

How do I allow my browser to display more than 120 tickets in PDF at a time?

If you want to create a PDF for more than 120 tickets at a time, you need to make sure...

How to manage the available payment methods

Sale on site Payment This setting allows you to add multiple payment methods, you can select from the following options:...

How to cancel, move or postpone an event?

If you have a compelling reason to make changes to the date or location of your event after your ticketing...

How to cancel your last sale?

To cancel the last sale (your last basket with one or more items): From the ticketing office, click in the...

How do I change my logo ?

You can change the logos used on your tickets (A4 and thermal) and order confirmation emails directly from your Kronos...