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Frequently asked questions

How to test a payment on a payment terminal?

With an Ingenico Move 5000 mobile payment terminal After selecting an electronic payment terminal (EPT) from the sales interface in...

Ticketack Application

The Ticketack application (not to be confused with the public app) associated with a configuration QR code (see: installation and...

How do I update the configuration of my payment terminal?

Move 5000 When you receive your Move 5000 payment terminal (TPE), it is usually configured to issue tickets on your...

How to define a cash float?

How to add a cash float : in the cash register menu, select ‘Cash register’. click on ‘Add’ on the...

How do I credit an e-wallet?

Scan a pass (or load it from the Ticket page or the sales statement) On the left the blue button...