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Frequently asked questions

How do I update the configuration of my payment terminal?

Wallee Configuration procedure : Turn on the Wallee payment terminal. Press the gear or settings button Select “Configuration” from the...

How do I test a payment on a payment terminal ?

With an Ingenico Move 5000 mobile payment terminal After selecting an electronic payment terminal (EPT) from the sales interface in...

How to refund a transaction with a payment terminal?

Cancel the last transaction With a Wallee payment terminal To cancel the last sale from a Walle payment terminal, all...

How to define a cash float?

How to add a cash float : in the cash register menu, select ‘Cash register’. click on ‘Add’ on the...

What currencies are supported?

Ticketack supports virtually all currencies. Currently the system only supports one currency at a time for each instance, if you...
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