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Frequently asked questions

Frequently asked questions

How to refund a transaction with a payment terminal?

Cancel the last transaction With a Wallee payment terminal To cancel the last sale from a Walle payment terminal, all...

How do I update the configuration of my payment terminal?

Wallee Configuration procedure : Turn on the Wallee payment terminal. Press the gear or settings button Select “Configuration” from the...

How do I test a payment on a payment terminal ?

With a wallee payment terminal 1.After selecting an electronic payment terminal (EPT) from the sales interface in the top...

How to configure the Ticketack application?

Devices we ship are usually preconfigured. To reconfigure a device (different room or role), follow the steps below. After installing...

How to connect to the Kronos management interface ?

Connecting to your Kronos management interface 1. Open your web browser and enter the following address: {KRONOS_ROOT} 2. Enter your...