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Frequently asked questions

How do I test a payment on a payment terminal ?

With an Ingenico Move 5000 mobile payment terminal After selecting an electronic payment terminal (EPT) from the sales interface in...

How do I update the configuration of my payment terminal?

Wallee Configuration procedure : Turn on the Wallee payment terminal. Press the gear or settings button Select “Configuration” from the...

How to define a cash float?

How to add a cash float : in the cash register menu, select ‘Cash register’. click on ‘Add’ on the...

How to configure the Ticketack application?

The devices we supply are usually preconfigured before delivery. In the event that you wish to reconfigure a supplied device...

What currencies are supported?

Ticketack supports virtually all currencies. Currently the system only supports one currency at a time for each instance, if you...
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