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Frequently asked questions

Frequently asked questions

How to define a cash float?

How to add a cash float : in the cash register menu, select ‘Cash register’. click on ‘Add’ on the...

How do I install or update the Ticketack application?

The devices we supply are usually preconfigured before delivery. In the event that we need to provide you with...

How do I manage available payment methods?

Payment methods offered at the till and online are configured in Kronos. You can set a global list and override...

How to cancel, move or postpone an event?

Once ticketing is live, any screening change must be handled carefully to keep bookings consistent and inform ticket holders. Postpone...

How do I change my logo ?

You can change the logos used on your tickets (A4 and thermal) and order confirmation emails directly from your Kronos...