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Frequently asked questions

Frequently asked questions

What languages are supported?

Ticketack has full multilingual support. We currently have full translations in French, English and German. For other languages we are...

What currencies are supported?

Ticketack supports virtually all currencies. Currently the system only supports one currency at a time for each instance, if you...

Is it possible to extract the data requested by the Federal Office of Culture (FOC)?

We have ensured that the statistical reports provided by Ticketack comply with the expectations of the Federal Office of Culture...

How do I connect my payment terminal to another Wi-Fi network?

Move 5000 The Move 5000 TPEs are configured to receive on the Ticketack network. If for some reason you do...

How do I allow my browser to display more than 120 tickets in PDF at a time?

If you want to create a PDF for more than 120 tickets at a time, you need to make sure...

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