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Frequently asked questions

Frequently asked questions

What type of internet and electrical connection is needed?

For the points of sale, it is necessary to have at least a Wifi connection and if possible an Ethernet...

How carry out a statement and a fence cash register ?

There are two different ways to close cashe. The automatic mode which considers that the sum in cashe always corresponds...

Disable the scanner’s auto-input in the ‘Debit’ field of the electronic wallet mode

To disable the scanner’s auto-input in the ‘Debit’ field: On a Zebra scanner → open Zconfigure → DataWedge Profiles →...

What currencies are supported?

Ticketack supports virtually all currencies. Currently the system only supports one currency at a time for each instance, if you...

How do I credit an e-wallet?

Scan a pass (or load it from the Ticket page or the sales statement) On the left the blue button...