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So far Ticketack has created 28 blog entries.

Managing events and screenings in Kronos

This article covers preparing events and venues, then scheduling screenings in Kronos (without an external tool). Events Events group the activities you schedule (festival, season, special programme, etc.). They scope programmations and reporting. Sign in to Kronos, then open Administration → Events (/events). Create or update events before scheduling. Venues Venues (screens, halls, spaces) are [...]

2026-05-21T17:16:04+02:00

Buckets management

Buckets have the following properties: Identifier : contingent identifier (its name). Capacity : number of places available in this buckets. Vendors : indicate here a list of user roles that have the right to access this buckets. The default roles available are as follows : admin : the whole of directors eshop : your website, [...]

2023-03-13T09:56:08+01:00

Management of ticket types

The price listsand ticket types are managed through the management interface Kronos. If additional rules need to be implemented on your events, you can let us know so that we can take them into account when importing the events. These price lists and the events to which thetypes of tickets give access depends on the [...]

2026-05-13T19:48:50+02:00

Management of price lists

The tariff grids are managed through the management interface Kronos. If additional rules need to be implemented on your events, you can let us know so that we can take them into account when importing the events. These price lists and the events to which thetypes of tickets give access depends on the programming tool [...]

2026-05-21T17:30:06+02:00

Basic setup with Eventival

Film and event data is entered into Eventival by your programming and ticketing teams and then imported into the Ticketack box office as many times as you like.The ticketing options (choice of price range, access rules, etc.) are selected for each session or event from Eventival using a custom form set up by us.Information to [...]

2026-05-21T17:15:43+02:00

Article management

The purpose of this document is to precisely define the processes involved in programming and applying ticketing rules in the context of Kronos and Ticketack. If there is anything you feel is unclear or not sufficiently covered in this document, please let us know so we can improve it.

2023-05-03T16:57:38+02:00

User management

The administrator can manage user rights and associateto Each account has specific rights to delineate the role of each. Click on your username at the top right of the ticketing interface, then on« Manage users ». You will then get a list of all users.trices of the system and you will be able to create [...]

2023-03-13T11:25:42+01:00

Credit and debit of electronic wallet from the ticketing system

1. Scan a pass from the ticketing point-of-sale system. 2. On the right, the blue button 'Electronic Wallet' appears. 3. Enter your items in the shopping cart and click on the blue "e-wallet" button 4. In "Use the e-wallet," enter the available amount to deduct. Note that by selecting the blue "E-wallet" [...]

2024-08-22T17:02:59+02:00

Accreditation management with Eventival

General principle of operation Accreditations are created since Eventival They follow a succession of states (waiting approval, approved, …) After validation by the accreditation responsible and our teams, Ticketack imports and regularly updates (in principle every 15 minutes) the accreditations that have the Eventival status "Printed" or "Approved Free accreditations and paid accreditations AND paid [...]

2026-05-13T18:24:36+02:00

How to operate the Trello or Asana made available ?

General principle We set up a Trello Board for your event that allows us to communicate optimally with your team and allows you and us to have a general overview of the tasks in progress or to be done to complete our common project. Definitions Table The Trello board is the set of columns and [...]

2023-03-21T16:00:52+01:00
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