The Customers screen lists customer records, subscriptions, wallets and purchase history under Kronos Operations. Access In Kronos, open Operations → Customers (/customers). Typical uses search or open a customer record; review purchases, bookings and payment instruments; manage subscriptions or wallets when your role allows it. Visible fields depend on modules and permissions; support can document [...]
Email campaign tracking consolidates delivery metrics: open rates, clicks, unsubscribes and bounces for each broadcast list. Relationship to targeted messaging Kronos messages also let you send targeted communications (email, SMS when enabled) to customer/ticket/screening segments with preview and history. Campaign analytics complement this by measuring performance after send. Good practices validate segments and dynamic variables [...]
Booking analysis provides, over a period, a summary of bookings with breakdowns (postcode, country, price tiers and ticket types) and Excel exports (summary or detailed). Metrics and charts booking and scan counts; bookings vs scanned bookings to monitor on-site pickup; demographic splits (age, gender) when available for your scope; splits by price tier and ticket [...]
Attendance analysis focuses on people flows and attendance for the selected period, with multi-range comparisons to track evolution. Related views in the same module By day / by hour: revenue and attendance aggregated by day or hour to spot peaks; By movie / by price / by venue: sales and attendance split by title, price [...]
Accounting analysis is a Kronos analytics tool for reviewing money flows over a selected period and comparing multiple ranges (trends, deltas, seasonality). Relationship to the accounting statement The booking survey / accounting statement view is better suited when you need a total revenue picture across a period or a layout closer to accounting. Ticket-level stats [...]
