Home
Knowledge Base
Frequently asked questions

Frequently asked questions

Disable the scanner’s auto-input in the ‘Debit’ field of the electronic wallet mode

To disable the scanner’s auto-input in the ‘Debit’ field: On a Zebra scanner → open Zconfigure → DataWedge Profiles →...

Is it possible check the passes COVID-19 to entrance ?

It is already possible to check health passes at the entrance of your event using most of our scanners. A...

How do I sign in to the box office interface in a web browser?

This article explains how to open the cash desk / box office interface in a web browser, without dedicated hardware....

How do I use quick search in Kronos?

Quick search (the command palette) lets you quickly open a Kronos page or a knowledge base match. Open the palette...

How do I connect my PAX payment terminal to another Wi‑Fi network?

PAX payment terminals are usually preconfigured on the Ticketack network when delivered. If that network is unavailable on site, you...