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Frequently asked questions
Is it possible check the passes COVID-19 to entrance ?
It is already possible to check health passes at the entrance of your event using most of our scanners. A...
How do I sign in to the box office interface in a web browser?
This article explains how to open the cash desk / box office interface in a web browser, without dedicated hardware....
How do I connect my PAX payment terminal to another Wi‑Fi network?
PAX payment terminals are usually preconfigured on the Ticketack network when delivered. If that network is unavailable on site, you...
How do I prepare my festival’s new edition?
Preparing a new edition means aligning your Kronos setup (and external tools, if any) before sales open. Recommended steps Sign...
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