Home
Knowledge Base
Frequently asked questions

Frequently asked questions

How do I allow my browser to display more than 120 tickets in PDF at a time?

If you want to create a PDF for more than 120 tickets at a time, you need to make sure...

What tests should you do before going live?

Why is testing necessary? Your ticketing system offers a wide range of features that can be enabled or disabled based...

Is it possible to extract the data requested by the Federal Office of Culture (FOC)?

We have ensured that the statistical reports provided by Ticketack comply with the expectations of the Federal Office of Culture...

What type of internet and electrical connection is needed?

For the points of sale, it is necessary to have at least a Wifi connection and if possible an Ethernet...

What languages are supported?

Ticketack has full multilingual support. We currently have full translations in French, English, German and Italian. For other languages we...