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Frequently asked questions

Frequently asked questions

How do I change my logo ?

You can change the logos used on your tickets (A4 and thermal) and order confirmation emails directly from your Kronos...

What tests should you do before going live?

Why is testing necessary? Your ticketing system offers a wide range of features that can be enabled or disabled based...

What languages are supported?

Ticketack has full multilingual support. We currently have full translations in French, English, German and Italian. For other languages we...

Is it possible to extract the data requested by the Federal Office of Culture (FOC)?

We have ensured that the statistical reports provided by Ticketack comply with the expectations of the Federal Office of Culture...

How to cancel your last sale?

To cancel the last sale (your last basket with one or more items): From the ticketing office, click in the...