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Frequently asked questions

Frequently asked questions

How do I allow my browser to display more than 120 tickets in PDF at a time?

If you want to create a PDF for more than 120 tickets at a time, you need to make sure...

Is it possible to extract the data requested by the Federal Office of Culture (FOC)?

We have ensured that the statistical reports provided by Ticketack comply with the expectations of the Federal Office of Culture...

What tests should you do before going live?

Why is testing necessary? Your ticketing system offers a wide range of features that can be enabled or disabled based...

How to cancel your last sale?

To cancel the last sale (your last basket with one or more items): From the ticketing office, click in the...

What type of internet and electrical connection is needed?

For the points of sale, it is necessary to have at least a Wifi connection and if possible an Ethernet...