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Frequently asked questions

Frequently asked questions

How do I update the configuration of my payment terminal?

Wallee Configuration procedure : Turn on the Wallee payment terminal. Press the gear or settings button Select “Configuration” from the...

How to refund a transaction with a payment terminal?

Cancel the last transaction With a Wallee payment terminal To cancel the last sale from a Walle payment terminal, all...

How do I test a payment on a payment terminal ?

With a wallee payment terminal 1.After selecting an electronic payment terminal (EPT) from the sales interface in the top...

How to configure the Ticketack application?

The devices we supply are usually preconfigured before delivery. In the event that you wish to reconfigure a supplied device...

What languages are supported?

Ticketack has full multilingual support. We currently have full translations in French, English and German. For other languages we are...