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Frequently asked questions

How to refund a transaction with a payment terminal?

Cancel the last transaction With a Wallee payment terminal To cancel the last sale from a Walle payment terminal, all...

How do I update the configuration of my payment terminal?

Wallee Configuration procedure : Turn on the Wallee payment terminal. Press the gear or settings button Select “Configuration” from the...

How do I test a payment on a payment terminal ?

With a wallee payment terminal 1.After selecting an electronic payment terminal (EPT) from the sales interface in the top...

How to define a cash float?

How to add a cash float : in the cash register menu, select ‘Cash register’. click on ‘Add’ on the...

How to connect to the Kronos management interface ?

Account Login 1. Launch a web page 2. When you are on a web page, go to the following url...