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Frequently asked questions

Frequently asked questions

How to cancel your last sale?

To cancel the last sale (your last basket with one or more items): From the ticketing office, click in the...

What tests should you do before going live?

Why is testing necessary? Your ticketing system offers a wide range of features that can be enabled or disabled based...

How carry out a statement and a fence cash register ?

There are two different ways to close cashe. The automatic mode which considers that the sum in cashe always corresponds...

What type of internet and electrical connection is needed?

For the points of sale, it is necessary to have at least a Wifi connection and if possible an Ethernet...

How do I credit an e-wallet?

Scan a pass (or load it from the Ticket page or the sales statement) On the left the blue button...