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Frequently asked questions

How to connect to the Kronos management interface ?

Account Login 1. Launch a web page 2. When you are on a web page, go to the following url...

Is it possible to extract the data requested by the Federal Office of Culture (FOC)?

We have ensured that the statistical reports provided by Ticketack comply with the expectations of the Federal Office of Culture...

How to manage the available payment methods

Sale on site Payment This setting allows you to add multiple payment methods, you can select from the following options:...

How do I allow my browser to display more than 120 tickets in PDF at a time?

If you want to create a PDF for more than 120 tickets at a time, you need to make sure...

How to cancel, move or postpone an event?

If you have a compelling reason to make changes to the date or location of your event after your ticketing...
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