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Frequently asked questions

How to connect to the Kronos management interface ?

Account Login 1. Launch a web page 2. When you are on a web page, go to the following url...

How to manage the available payment methods

Sale on site Payment This setting allows you to add multiple payment methods, you can select from the following options:...

Is it possible to extract the data requested by the Federal Office of Culture (FOC)?

We have ensured that the statistical reports provided by Ticketack comply with the expectations of the Federal Office of Culture...

How to cancel, move or postpone an event?

If you have a compelling reason to make changes to the date or location of your event after your ticketing...

How do I change my logo ?

You can change the logos used on your tickets (A4 and thermal) and order confirmation emails directly from your Kronos...