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Frequently asked questions

How to define a cash float?

How to add a cash float : in the cash register menu, select ‘Cash register’. click on ‘Add’ on the...

Is it possible to extract the data requested by the Federal Office of Culture (FOC)?

We have ensured that the statistical reports provided by Ticketack comply with the expectations of the Federal Office of Culture...

How do I connect my payment terminal to another Wi-Fi network?

wallee The Wallee payment terminals are configured upon receipt to the Ticketack network. If for some reason you do not...

What currencies are supported?

Ticketack supports virtually all currencies. Currently the system only supports one currency at a time for each instance, if you...

How do I allow my browser to display more than 120 tickets in PDF at a time?

If you want to create a PDF for more than 120 tickets at a time, you need to make sure...

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