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Frequently asked questions

Frequently asked questions

How to configure the Ticketack application?

The devices we supply are usually preconfigured before delivery. In the event that you wish to reconfigure a supplied device...

How to cancel, move or postpone an event?

If you have a compelling reason to make changes to the date or location of your event after your ticketing...

How do I install or update the Ticketack application?

The devices we supply are usually preconfigured before delivery. In the event that we need to provide you with...

How to manage the available payment methods

Sale on site Payment This setting allows you to add multiple payment methods, you can select from the following options:...

How do I allow my browser to display more than 120 tickets in PDF at a time?

If you want to create a PDF for more than 120 tickets at a time, you need to make sure...