No longer actively supported hardware

Datalogic entry scanners are no longer actively monitored by our teams for developments and detailed troubleshooting.

For any new deployment or replacement, refer to the Zebra entrance scanners, which now constitute our material reference.

Using Datalogic scanners after 1^er August 2024 (SSL certificates)

Following certain changes made by the organization responsible for issuing our SSL certificates, it is essential to follow the procedure below to continue using branded scanners Datalogic after August 1, 2024.

1 – Application update

The latest version of the Ticketack application at the time of writing this article is the 3.15.2.
If your application is already in this version, you can skip directly to step 2.

To update:

1. Open the app “Navigateur“
2. Enter the URL http://neto2.net/posdt.apk
3. If a security warning appears, click “Continuer“
4. Wait for the download to complete (indicator at the top left of the screen)
5. Open the downloaded file (either from the top of the screen or from the “Downloads” app)
6. Follow the installation procedure

2 – Installing the certificate

It is necessary to install a certificate to allow the Ticketack application to function properly.

To install the certificate:

1. Open the app “Navigateur“
2. Enter the URL http://neto2.net/c.pem
3. Wait for the download to complete (indicator at the top left of the screen)
4. Open the app “Settings” (gray gear)
5. Go to “Security“
6. Press “Install from SD card“
7. Press “Storage memory“
8. Press “Download“
9. Choose the file c.pem
10. In the field “Certificate Name“, enter ISRG and press OK
11. A message appears asking you to create a PIN, tap OK
12. Then choose “PIN Code” as the unlock method
13. Choose and enter your PIN code twice (0000 for example)
14. A little message saying “ISRG installed” should appear at the bottom of the screen for 3 seconds

At this point, your application is up to date and the certificate is installed: you can fully use the Ticketack application again.