{"id":5160,"date":"2026-05-21T16:57:08","date_gmt":"2026-05-21T14:57:08","guid":{"rendered":"https:\/\/ticketack.com\/knowledge-base\/synchronising-eventival-data\/"},"modified":"2026-05-21T17:15:48","modified_gmt":"2026-05-21T15:15:48","slug":"synchronising-eventival-data","status":"publish","type":"ht_kb","link":"https:\/\/ticketack.com\/en\/knowledge-base\/synchronising-eventival-data\/","title":{"rendered":"Synchronising Eventival data"},"content":{"rendered":"<h2>Import process from Eventival to Ticketack<\/h2>\n<p>set information on the works is imported by the ticketing service using the &#8220;Import&#8221; button available from your Ticketack administration interface.<\/p>\n<p>At each import, <u>before going into production<\/u> :<\/p>\n<ul>\n<li>\n<p>All sessions and events <b>that do not have reservations<\/b> are deleted from Ticketack and then recreated using the information available on Eventival and the importer&#8217;s rules. Your modifications eventual from Ticketack for these sessions are therefore lost at each import but in return the possible modifications of date, place, quotas and access rules are taken into account;<\/p>\n<\/li>\n<li>\n<p>for all screenings and events that have reservations, the data related to titles, films, events and prices are updated.<b>Date, location, Buckets and Buckets access rules<\/b>are not modified. If changes to dates or Buckets access rules are required, please contact us;<\/p>\n<\/li>\n<li>\n<p>the new sessions and events are imported with all their data.<\/p>\n<\/li>\n<\/ul>\n<p>At each import <u>after the production start-up<\/u> :<\/p>\n<ul>\n<li>\n<p>for all screenings and events, data related to titles, films, events and prices are updated.<b>Date, location, Buckets and Buckets access rules<\/b> are not modified. If changes to dates or Buckets access rules are required, please contact us;<\/p>\n<\/li>\n<li>\n<p>the new sessions and events are imported with all their data.<\/p>\n<\/li>\n<\/ul>\n<p class=\"kb-eventival-nav\">See also: <a href=\"https:\/\/ticketack.com\/en\/knowledge-base\/basic-setup-with-eventival\/\">Basic setup with Eventival<\/a> \u00b7 <a href=\"https:\/\/ticketack.com\/en\/knowledge-base\/managing-events-with-eventival\/\">Managing events with Eventival<\/a> \u00b7 <a href=\"https:\/\/ticketack.com\/en\/knowledge-base\/managing-films-and-screenings-with-eventival\/\">Managing films and screenings with Eventival<\/a> \u00b7 <a href=\"https:\/\/ticketack.com\/en\/knowledge-base\/applying-ticketing-rules-from-eventival\/\">Applying ticketing rules from Eventival<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Import process from Eventival to Ticketack set information on the works is imported by the ticketing service using the &#8220;Import&#8221; button available from your Ticketack administration interface. At each import, before going into production : All sessions and events that do not have reservations are deleted from Ticketack and then recreated using the information available  [&#8230;]<\/p>\n","protected":false},"author":3,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"ht-kb-category":[178],"ht-kb-tag":[],"class_list":["post-5160","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-programmation-avec-eventival"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb\/5160","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/comments?post=5160"}],"version-history":[{"count":2,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb\/5160\/revisions"}],"predecessor-version":[{"id":5212,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb\/5160\/revisions\/5212"}],"wp:attachment":[{"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/media?parent=5160"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb-category?post=5160"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=5160"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}