{"id":4844,"date":"2026-05-14T10:59:53","date_gmt":"2026-05-14T08:59:53","guid":{"rendered":"https:\/\/ticketack.com\/knowledge-base\/kronos-exploitation-messages\/"},"modified":"2026-05-14T13:01:59","modified_gmt":"2026-05-14T11:01:59","slug":"kronos-operations-messages","status":"publish","type":"ht_kb","link":"https:\/\/ticketack.com\/en\/knowledge-base\/kronos-operations-messages\/","title":{"rendered":"Communication"},"content":{"rendered":"<p><strong>Communication<\/strong> gathers operational communications configured for your instance.<\/p>\n<h2>Access<\/h2>\n<p><strong>Operations<\/strong> \u2192 <strong>Communication<\/strong> (<a href=\"https:\/\/kronos.ticketack.com\/messages\" target=\"_blank\" rel=\"noopener noreferrer\"><code>\/messages<\/code><\/a>).<\/p>\n<h2>Typical tasks<\/h2>\n<ul>\n<li>read and action incoming items;<\/li>\n<li>keep an audit trail between teams;<\/li>\n<li>complement email campaigns when both features are enabled.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Communication gathers operational communications configured for your instance. Access Operations \u2192 Communication (\/messages). Typical tasks read and action incoming items; keep an audit trail between teams; complement email campaigns when both features are enabled.<\/p>\n","protected":false},"author":3,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"ht-kb-category":[135],"ht-kb-tag":[],"class_list":["post-4844","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-operations"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb\/4844","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/comments?post=4844"}],"version-history":[{"count":2,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb\/4844\/revisions"}],"predecessor-version":[{"id":4906,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb\/4844\/revisions\/4906"}],"wp:attachment":[{"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/media?parent=4844"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb-category?post=4844"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=4844"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}