{"id":2936,"date":"2021-12-02T21:45:27","date_gmt":"2021-12-02T20:45:27","guid":{"rendered":"https:\/\/ticketack.com\/knowledge-base\/mailchimp\/"},"modified":"2026-08-08T20:48:17","modified_gmt":"2026-08-08T18:48:17","slug":"mailchimp","status":"publish","type":"ht_kb","link":"https:\/\/ticketack.com\/en\/knowledge-base\/mailchimp\/","title":{"rendered":"Mailchimp"},"content":{"rendered":"<h3>Introduction<\/h3>\n<p>Our ticketing service offers integration with Mailchimp, which allows users to easily sign up for a mailing list to receive newsletters or participate in surveys. This feature improves your communication with your customers by simplifying the subscription process. The steps outlined below explain how to configure the integration to display a checkbox during the check-out process. The configuration for surveys follows an identical approach.<\/p>\n<hr \/>\n<h3>Guide to displaying the newsletter or survey subscription box in the check-out<\/h3>\n<ol>\n<li><strong>Create an API key in Mailchimp<\/strong>\n<ul>\n<li>Log in to your Mailchimp account.<\/li>\n<li>Click on your profile picture, then select <strong>Profile<\/strong>.<\/li>\n<li>In the top menu, go to <strong>Extras > API keys<\/strong>.<\/li>\n<li>Under the section <strong>Your API keys<\/strong>, click on the button <strong>Create an API Key<\/strong>.<br \/>\n<a href=\"https:\/\/ticketack.com\/wp-content\/uploads\/2025\/01\/Creer-Une-Cle-API.png\"><img decoding=\"async\" class=\"wp-image-4533 aligncenter\" src=\"https:\/\/ticketack.com\/wp-content\/uploads\/2025\/01\/Creer-Une-Cle-API.png\" alt=\"\" width=\"163\" height=\"225\" srcset=\"https:\/\/ticketack.com\/wp-content\/uploads\/2025\/01\/Creer-Une-Cle-API-36x50.png 36w, https:\/\/ticketack.com\/wp-content\/uploads\/2025\/01\/Creer-Une-Cle-API-200x276.png 200w, https:\/\/ticketack.com\/wp-content\/uploads\/2025\/01\/Creer-Une-Cle-API-217x300.png 217w, https:\/\/ticketack.com\/wp-content\/uploads\/2025\/01\/Creer-Une-Cle-API.png 328w\" sizes=\"(max-width: 163px) 100vw, 163px\" \/><\/a><\/li>\n<li>Give your API key a name, then generate it.<\/li>\n<li><strong>Important<\/strong> : Write down or copy your API key in a secure location so you can easily find it.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Configure integration in Kronos<\/strong>\n<ul>\n<li>Log in to your space <strong>Kronos<\/strong>.<\/li>\n<li>Go to <strong>Administration<\/strong>, then in the left side panel, at the very bottom, select <strong>Settings > Integrations<\/strong>.<\/li>\n<li>Click on <strong>Add an integration<\/strong>, then choose <strong>Mailchimp<\/strong>.<\/li>\n<li>A configuration page is displayed. Complete it as follows:\n<ul>\n<li>Paste the previously copied API key.<\/li>\n<li>Retrieve your list ID from Mailchimp (follow this guide: <a href=\"https:\/\/mailchimp.com\/help\/find-audience-id\/\" target=\"_new\" rel=\"noopener\">How to find your list ID<\/a>).<\/li>\n<li>If necessary, add tags to segment your subscribers according to specific categories.<br \/>\n<a href=\"https:\/\/ticketack.com\/wp-content\/uploads\/2025\/01\/Mailchimp-Abonnement-newsletter.png\"><img decoding=\"async\" class=\" wp-image-4536\" src=\"https:\/\/ticketack.com\/wp-content\/uploads\/2025\/01\/Mailchimp-Abonnement-newsletter.png\" alt=\"\" width=\"976\" height=\"238\" srcset=\"https:\/\/ticketack.com\/wp-content\/uploads\/2025\/01\/Mailchimp-Abonnement-newsletter-50x12.png 50w, https:\/\/ticketack.com\/wp-content\/uploads\/2025\/01\/Mailchimp-Abonnement-newsletter-200x49.png 200w, https:\/\/ticketack.com\/wp-content\/uploads\/2025\/01\/Mailchimp-Abonnement-newsletter-300x73.png 300w, https:\/\/ticketack.com\/wp-content\/uploads\/2025\/01\/Mailchimp-Abonnement-newsletter-400x98.png 400w, https:\/\/ticketack.com\/wp-content\/uploads\/2025\/01\/Mailchimp-Abonnement-newsletter-600x146.png 600w, https:\/\/ticketack.com\/wp-content\/uploads\/2025\/01\/Mailchimp-Abonnement-newsletter-768x187.png 768w, https:\/\/ticketack.com\/wp-content\/uploads\/2025\/01\/Mailchimp-Abonnement-newsletter-800x195.png 800w, https:\/\/ticketack.com\/wp-content\/uploads\/2025\/01\/Mailchimp-Abonnement-newsletter-1024x250.png 1024w, https:\/\/ticketack.com\/wp-content\/uploads\/2025\/01\/Mailchimp-Abonnement-newsletter.png 1165w\" sizes=\"(max-width: 976px) 100vw, 976px\" \/><\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li><strong>Activate newsletter or survey subscription<\/strong>\n<ul>\n<li>Still in Kronos settings, go to the tab <strong>Online sale<\/strong>.<\/li>\n<li>In the section <strong>Newsletter subscription, respectively survey <\/strong>select <strong>Mailchimp<\/strong> in the drop-down list of available modes.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"<p>Introduction Our ticketing service offers integration with Mailchimp, which allows users to easily sign up for a mailing list to receive newsletters or participate in surveys. This feature improves your communication with your customers by simplifying the subscription process. The steps outlined below explain how to configure the integration to display a checkbox during the  [&#8230;]<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"ht-kb-category":[100],"ht-kb-tag":[],"class_list":["post-2936","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-compatible-products-and-systems"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb\/2936","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/comments?post=2936"}],"version-history":[{"count":2,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb\/2936\/revisions"}],"predecessor-version":[{"id":5517,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb\/2936\/revisions\/5517"}],"wp:attachment":[{"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/media?parent=2936"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb-category?post=2936"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=2936"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}