{"id":2720,"date":"2021-12-01T18:57:12","date_gmt":"2021-12-01T17:57:12","guid":{"rendered":"https:\/\/ticketack.com\/knowledge-base\/interface-vente-billetterie\/"},"modified":"2023-03-16T09:46:44","modified_gmt":"2023-03-16T08:46:44","slug":"interface-vente-billetterie","status":"publish","type":"ht_kb","link":"https:\/\/ticketack.com\/en\/knowledge-base\/interface-vente-billetterie\/","title":{"rendered":"Ticketing sales interface"},"content":{"rendered":"&#13;\n<h2 class=\"western\" lang=\"en-US\"><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: large;\">Installation et mise \u00e0 jour de l\u2019application<\/span><\/span><\/span><\/h2>&#13;\n<p class=\"western\" lang=\"fr-CH\"><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\">The devices supplied for the use of the ticketing interface are usually preconfigured by us before delivery. In the event that we need to provide you with additional hardware or that an update needs to be performed, you will find below the necessary instructions for the installation and update of the scanning application.<\/span><\/span><\/span><\/p>&#13;\n<ol>&#13;\n<li>&#13;\n<p class=\"western\" lang=\"fr-CH\">On iOS devices and Android devices that have the Play Store, simply install the Net Oxygen Ticketack app from the app store.<\/p>&#13;\n<\/li>&#13;\n<li>&#13;\n<p class=\"western\" lang=\"fr-CH\"><span style=\"font-size: small;\">You can then start the application and configure it using the instructions in the next paragraph.<\/span><span style=\"font-size: small;\"><img decoding=\"async\" class=\"size-full wp-image-1778 aligncenter\" src=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-21-17-22-45.png\" alt=\"\" width=\"228\" height=\"190\" srcset=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-21-17-22-45-50x42.png 50w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-21-17-22-45-200x167.png 200w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-21-17-22-45.png 228w\" sizes=\"(max-width: 228px) 100vw, 228px\" \/><\/span><\/p>&#13;\n<\/li>&#13;\n<\/ol>&#13;\n<p class=\"western\" lang=\"fr-CH\" align=\"center\">\u00a0<\/p>&#13;\n<h2 class=\"western\"><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: large;\"><span lang=\"fr-CH\">Configuration de l\u2019applica<\/span><\/span><\/span><\/span><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: large;\"><span lang=\"fr-FR\">tion d<\/span><\/span><\/span><\/span><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: large;\"><span lang=\"fr-FR\">u point de vente<\/span><\/span><\/span><\/span><\/h2>&#13;\n<p class=\"western\"><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\">Once the POS application is installed and\/or updated, you can configure it by scanning a configuration QR code that can be obtained from the Ticketack administration interface. You will need to be logged in with an administrator account on another device, click on your name and choose &#8220;Configure Terminals&#8221; from the menu.<\/span><\/span><\/span><\/p>&#13;\n<p class=\"western\"><br\/><br\/><\/p>&#13;\n<p class=\"western\"><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\">Then choose the &#8220;Input Control&#8221; tab and select the desired options:<\/span><\/span><\/span><\/p>&#13;\n<ul>&#13;\n<li>&#13;\n<p class=\"western\"><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\"><code class=\"western\">langue<\/code> The language of the application;<\/span><\/span><\/span><\/p>&#13;\n<\/li>&#13;\n<li>&#13;\n<p class=\"western\"><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\"><code class=\"western\">appareil-photo<\/code> The choice of the device to be used to charge the <em>subscriptions<\/em>;<\/span><\/span><\/span><\/p>&#13;\n<\/li>&#13;\n<li>&#13;\n<p class=\"western\"><code class=\"western\"><span style=\"color: #4c4c4c;\"><span style=\"font-size: small;\"><span lang=\"fr-FR\">salles<\/span><\/span><\/span><\/code><span style=\"color: #4c4c4c;\"><span style=\"font-size: small;\"><span lang=\"fr-FR\"> <\/span><\/span><\/span><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\"><span lang=\"fr-FR\">allows you to filter the <\/span><\/span><\/span><\/span><em><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\"><span lang=\"fr-FR\">e<\/span><\/span><\/span><\/em><em><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\"><span lang=\"fr-FR\">vents<\/span><\/span><\/span><\/em><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\"><span lang=\"fr-FR\"> that will appear in the list of <\/span><\/span><\/span><\/span><em><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\"><span lang=\"fr-FR\">events<\/span><\/span><\/span><\/em><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\"><span lang=\"fr-FR\"> to be scanned according to the room(s) where the scanner is used<\/span><\/span><\/span><\/span><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\"><span lang=\"fr-FR\">.<\/span><\/span><\/span><\/span><\/p>&#13;\n<\/li>&#13;\n<\/ul>&#13;\n<h2 class=\"western\"><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: large;\">Identification sur le syst\u00e8me<\/span><\/span><\/span><\/h2>&#13;\n<p class=\"western\"><span style=\"color: #333333;\"><span style=\"font-family: Ubuntu Light;\"><span style=\"font-size: x-large;\"><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\"><span lang=\"fr-FR\">I<\/span><\/span><\/span><\/span><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\"><span lang=\"fr-FR\">dentify yourself <\/span><\/span><\/span><\/span><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\"><span lang=\"fr-FR\">then <\/span><\/span><\/span><\/span><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\"><span lang=\"fr-FR\">with the accesses which will have been provided to you by our care or by your ticketing manager.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>&#13;\n<h1 class=\"western\"><span style=\"color: #333333;\"><span style=\"font-family: Ubuntu Light;\"><span style=\"font-size: x-large;\">Acc\u00e8s depuis un ordinateur<\/span><\/span><\/span><\/h1>&#13;\n<p class=\"western\"><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\">You can access the ticketing interface from any computer with an Internet connection and a current web browser (we recommend using Google Chrome or Chromium for optimal compatibility, but other browsers should also work as long as they are up-to-date).<\/span><\/span><\/span><\/p>&#13;\n<p class=\"western\"><br\/><br\/><\/p>&#13;\n<p class=\"western\"><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\">This is especially useful before you receive your equipment to test it and to familiarize yourself with the ticketing interface of sale and reservation.<\/span><\/span><\/span><\/p>&#13;\n<h2 class=\"western\"><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: large;\">Connexion<\/span><\/span><\/span><\/h2>&#13;\n<p class=\"western\"><span style=\"color: #333333;\"><span style=\"font-family: Ubuntu Light;\"><span style=\"font-size: x-large;\"><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\"><span lang=\"fr-FR\">Go to you on <\/span><\/span><\/span><\/span><a class=\"western\" href=\"https:\/\/xxx.ticketack.com\/docs\/integration.html#links\"><span style=\"font-size: small;\">https:\/\/<\/span><\/a><a class=\"western\" href=\"https:\/\/xxx.ticketack.com\/docs\/integration.html#links\"><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\"><span lang=\"fr-FR\"><u>xxx<\/u><\/span><\/span><\/span><\/span><\/a><a class=\"western\" href=\"https:\/\/xxx.ticketack.com\/user\/login\"><span style=\"font-size: small;\">.ticketack.com\/user\/login<\/span><\/a><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\"><span lang=\"fr-FR\"> (replace xxx by your ticketing prefix) and identify yourself with the access codes provided to you by us or by your ticketing manager.<\/span><\/span><\/span><\/span><\/span><\/span><\/span><\/p>&#13;\n<h1 class=\"western\"><span style=\"color: #333333;\"><span style=\"font-family: Ubuntu Light;\"><span style=\"font-size: x-large;\">Interface de vente<br\/><\/span><\/span><\/span><\/h1>&#13;\n<h2 class=\"western\">Vente de <span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: large;\">tickets<\/span><\/span><\/span><\/h2>&#13;\n<p class=\"western\" align=\"left\">The cashier selects for each <em><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\">event<\/span><\/span><\/span><\/em> one or more rates among the available rates and chooses a payment method in the right part of the interface.<br\/><img decoding=\"async\" class=\"size-full wp-image-1781 aligncenter\" src=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-21-17-26-05.png\" alt=\"\" width=\"191\" height=\"240\" srcset=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-21-17-26-05-40x50.png 40w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-21-17-26-05.png 191w\" sizes=\"(max-width: 191px) 100vw, 191px\" \/><\/p>&#13;\n<p class=\"western\" align=\"right\">\u00a0<\/p>&#13;\n<h3 class=\"western\">Cas des \u00e9v\u00e9nements avec plan de salle<\/h3>&#13;\n<p><img decoding=\"async\" class=\"size-full wp-image-1784 alignright\" src=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-21-17-33-03.png\" alt=\"\" width=\"336\" height=\"229\" srcset=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-21-17-33-03-50x34.png 50w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-21-17-33-03-200x136.png 200w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-21-17-33-03-300x204.png 300w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-21-17-33-03.png 336w\" sizes=\"(max-width: 336px) 100vw, 336px\" \/><\/p>&#13;\n<ol>&#13;\n<li>&#13;\n<p class=\"western\">Choose a rate<\/p>&#13;\n<\/li>&#13;\n<li>&#13;\n<p class=\"western\">choose the places<\/p>&#13;\n<\/li>&#13;\n<\/ol>&#13;\n<ul>&#13;\n<li style=\"list-style-type: none;\">&#13;\n<ul>&#13;\n<li>&#13;\n<p class=\"western\"><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\">the places <\/span><\/span><\/span><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\"><span lang=\"en-US\">yellow <\/span><\/span><\/span><\/span><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\">are <\/span><\/span><\/span><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\">added<\/span><\/span><\/span> <span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\"><span lang=\"en-US\">to the basket<\/span><\/span><\/span><\/span><\/p>&#13;\n<\/li>&#13;\n<li>&#13;\n<p class=\"western\"><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\">green seats are available<\/span><\/span><\/span><\/p>&#13;\n<\/li>&#13;\n<li>&#13;\n<p class=\"western\"><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\">the red seats are already sold<\/span><\/span><\/span><\/p>&#13;\n<\/li>&#13;\n<li>&#13;\n<p class=\"western\"><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\">the grey spaces are not available<\/span><\/span><\/span><\/p>&#13;\n<\/li>&#13;\n<\/ul>&#13;\n<\/li>&#13;\n<\/ul>&#13;\n<h2>\u00a0<\/h2>&#13;\n<h2 class=\"western\">Vente d&#8217;abonnements<\/h2>&#13;\n<p class=\"western\">Subscriptions (if available) can be sold from the subscription tab of the store.<\/p>&#13;\n<h2 class=\"western\">Vente d&#8217;articles<\/h2>&#13;\n<p class=\"western\">The cashier will choose from the available tabs the type of item he wants to sell.<\/p>&#13;\n<p><img decoding=\"async\" class=\"size-full wp-image-1788 aligncenter\" src=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-21-17-34-08.png\" alt=\"\" width=\"736\" height=\"98\" srcset=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-21-17-34-08-50x7.png 50w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-21-17-34-08-200x27.png 200w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-21-17-34-08-300x40.png 300w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-21-17-34-08-400x53.png 400w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-21-17-34-08-600x80.png 600w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-21-17-34-08.png 736w\" sizes=\"(max-width: 736px) 100vw, 736px\" \/><\/p>&#13;\n<p class=\"western\">We also have a dedicated sales interface for bars, restaurants and stores that do not sell tickets.<\/p>&#13;\n<h2 class=\"western\"><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: large;\">R\u00e9servation sur un abonnement<\/span><\/span><\/span><\/h2>&#13;\n<p><img decoding=\"async\" class=\"wp-image-1794 alignright\" src=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/abonnement-fr.png\" alt=\"\" width=\"512\" height=\"231\" srcset=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/abonnement-fr-50x23.png 50w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/abonnement-fr-200x90.png 200w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/abonnement-fr-300x135.png 300w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/abonnement-fr-400x181.png 400w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/abonnement-fr-600x271.png 600w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/abonnement-fr-768x347.png 768w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/abonnement-fr-800x361.png 800w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/abonnement-fr-1024x462.png 1024w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/abonnement-fr-1200x542.png 1200w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/abonnement-fr.png 1360w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/p>&#13;\n<p class=\"western\">Subscriptions (if available) can be sold from the subscription tab of the store.<\/p>&#13;\n<p class=\"western\"><br\/><br\/><\/p>&#13;\n<p class=\"western\"><br\/><br\/><\/p>&#13;\n<p class=\"western\"><br\/><br\/><\/p>&#13;\n<p class=\"western\"><br\/><br\/><\/p>&#13;\n<p><img decoding=\"async\" class=\" wp-image-1797 alignright\" src=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/abo2-fr.png\" alt=\"\" width=\"513\" height=\"278\" srcset=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/abo2-fr-50x27.png 50w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/abo2-fr-200x108.png 200w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/abo2-fr-300x162.png 300w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/abo2-fr-400x217.png 400w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/abo2-fr-600x325.png 600w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/abo2-fr-768x416.png 768w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/abo2-fr-800x433.png 800w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/abo2-fr-1024x554.png 1024w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/abo2-fr.png 1162w\" sizes=\"(max-width: 513px) 100vw, 513px\" \/><\/p>&#13;\n<p class=\"western\"><span lang=\"fr-FR\">Choose a rate from the rate card.<\/span><\/p>&#13;\n<p class=\"western\"><br\/><br\/><\/p>&#13;\n<p class=\"western\"><br\/><br\/><\/p>&#13;\n<p class=\"western\"><br\/><br\/><\/p>&#13;\n<p class=\"western\"><br\/><br\/><\/p>&#13;\n<p class=\"western\"><br\/><br\/><\/p>&#13;\n<p class=\"western\"><br\/><br\/><\/p>&#13;\n<p class=\"western\"><img decoding=\"async\" class=\" wp-image-1800 alignright\" src=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/abo3-fr.png\" alt=\"\" width=\"510\" height=\"294\" srcset=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/abo3-fr-50x29.png 50w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/abo3-fr-200x115.png 200w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/abo3-fr-300x173.png 300w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/abo3-fr-400x231.png 400w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/abo3-fr-600x346.png 600w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/abo3-fr-768x443.png 768w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/abo3-fr-800x461.png 800w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/abo3-fr-1024x590.png 1024w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/abo3-fr.png 1152w\" sizes=\"(max-width: 510px) 100vw, 510px\" \/><br\/><br\/><\/p>&#13;\n<p class=\"western\"><span lang=\"fr-FR\">Fill in the fields.<\/span><\/p>&#13;\n<p class=\"western\"><br\/><br\/><\/p>&#13;\n<p class=\"western\"><br\/><br\/><\/p>&#13;\n<p class=\"western\"><br\/><br\/><\/p>&#13;\n<p class=\"western\"><br\/><br\/><\/p>&#13;\n<h2 class=\"western\"><span lang=\"fr-FR\">R<\/span><span lang=\"fr-FR\">echerche d\u2019un abonnement<\/span><\/h2>&#13;\n<p class=\"western\"><img decoding=\"async\" class=\"wp-image-1808 alignright\" src=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/recherche-fr.png\" alt=\"\" width=\"510\" height=\"275\" srcset=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/recherche-fr-50x27.png 50w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/recherche-fr-200x108.png 200w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/recherche-fr-300x162.png 300w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/recherche-fr-400x216.png 400w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/recherche-fr-600x323.png 600w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/recherche-fr-768x414.png 768w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/recherche-fr-800x431.png 800w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/recherche-fr-1024x552.png 1024w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/recherche-fr-1200x647.png 1200w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/recherche-fr.png 1449w\" sizes=\"(max-width: 510px) 100vw, 510px\" \/> <br\/><br\/><\/p>&#13;\n<ol>&#13;\n<li>&#13;\n<p class=\"western\">search by last name, first name or ID<\/p>&#13;\n<\/li>&#13;\n<li>&#13;\n<p class=\"western\">search by status<\/p>&#13;\n<\/li>&#13;\n<li>&#13;\n<p class=\"western\">search by all types (except single session tickets)<\/p>&#13;\n<\/li>&#13;\n<li>&#13;\n<p class=\"western\">list of subscriptions<\/p>&#13;\n<\/li>&#13;\n<\/ol>&#13;\n<p class=\"western\"><br\/><br\/><\/p>&#13;\n<h2 class=\"western\"><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: large;\">R<\/span><\/span><\/span><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: large;\">emboursement d\u2019une vente<\/span><\/span><\/span><\/h2>&#13;\n<p class=\"western\"><span lang=\"fr-FR\">If your user has the role <\/span><span style=\"color: #008080;\"><u><span lang=\"fr-FR\">refund<\/span><\/u><\/span><span lang=\"fr-FR\">, <\/span><span lang=\"fr-FR\">you have the possibility to reimburse any device sale (if you have the role<\/span><span style=\"color: #008080;\"><u><span lang=\"fr-FR\">admin<\/span><\/u><\/span><span lang=\"fr-FR\">) or sales made <\/span><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\"><span lang=\"fr-FR\">on your current fund<\/span><\/span><\/span><\/span><span lang=\"fr-FR\"> (in other cases).<\/span><\/p>&#13;\n<p class=\"western\"><b>For sales made on your cashs : <br\/><\/b><\/p>&#13;\n<p class=\"western\"><img decoding=\"async\" class=\"wp-image-1860 alignright\" src=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/rbt.png\" alt=\"\" width=\"500\" height=\"104\" srcset=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/rbt-50x10.png 50w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/rbt-200x42.png 200w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/rbt-300x62.png 300w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/rbt-400x83.png 400w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/rbt-600x125.png 600w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/rbt-768x160.png 768w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/rbt-800x166.png 800w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/rbt-1024x213.png 1024w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/rbt-1200x250.png 1200w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/rbt.png 1365w\" sizes=\"(max-width: 500px) 100vw, 500px\" \/><\/p>&#13;\n<p>\u00a0<\/p>&#13;\n<p class=\"western\"><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\">click on<\/span><\/span><\/span> Last sales&#8230;<\/p>&#13;\n<p class=\"western\">\u00a0<\/p>&#13;\n<p class=\"western\">\u00a0<\/p>&#13;\n<p class=\"western\"><img decoding=\"async\" class=\"wp-image-1863 alignright\" src=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/numero.png\" alt=\"\" width=\"498\" height=\"263\" srcset=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/numero-50x26.png 50w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/numero-200x106.png 200w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/numero-300x159.png 300w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/numero-400x212.png 400w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/numero-600x318.png 600w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/numero-768x407.png 768w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/numero-800x423.png 800w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/numero-1024x542.png 1024w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/numero-1200x635.png 1200w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/numero.png 1362w\" sizes=\"(max-width: 498px) 100vw, 498px\" \/><\/p>&#13;\n<p>\u00a0<\/p>&#13;\n<ol>&#13;\n<li>&#13;\n<p class=\"western\">Sale number<\/p>&#13;\n<\/li>&#13;\n<li>&#13;\n<p class=\"western\">choose to reimburse the entire ticket<\/p>&#13;\n<\/li>&#13;\n<li>&#13;\n<p class=\"western\">choose to reimburse a single ticket item<\/p>&#13;\n<\/li>&#13;\n<\/ol>&#13;\n<p class=\"western\"><br\/><br\/><\/p>&#13;\n<p class=\"western\"><br\/><br\/><\/p>&#13;\n<p class=\"western\"><br\/><br\/><\/p>&#13;\n<p class=\"western\"><br\/><br\/><\/p>&#13;\n<p class=\"western\"><br\/><br\/><\/p>&#13;\n<p class=\"western\"><br\/><br\/><\/p>&#13;\n<p class=\"western\"><span lang=\"fr-FR\"><b>For the admins <\/b><\/span><b> <\/b><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\"><span lang=\"fr-FR\"><b>:<\/b><\/span><\/span><\/span><\/span><\/p>&#13;\n<p class=\"western\"><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\"><span lang=\"fr-FR\">Y<\/span><\/span><\/span><\/span><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\"><span lang=\"fr-FR\">ou can use Accounting \u2192 Sales Statement<\/span><\/span><\/span><\/span><\/p>&#13;\n<p class=\"western\"><br\/><img decoding=\"async\" class=\"wp-image-1867 alignright\" src=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/admins.png\" alt=\"\" width=\"479\" height=\"281\" srcset=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/admins-50x29.png 50w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/admins-200x117.png 200w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/admins-300x176.png 300w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/admins-400x234.png 400w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/admins-600x352.png 600w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/admins-768x450.png 768w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/admins-800x469.png 800w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/admins-1024x600.png 1024w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/admins-1200x703.png 1200w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/admins.png 1379w\" sizes=\"(max-width: 479px) 100vw, 479px\" \/><\/p>&#13;\n<ol>&#13;\n<li>&#13;\n<p class=\"western\">Sale number<\/p>&#13;\n<\/li>&#13;\n<li>&#13;\n<p class=\"western\">choose to reimburse the entire ticket<\/p>&#13;\n<\/li>&#13;\n<li>&#13;\n<p class=\"western\">choose to reimburse a single ticket item<\/p>&#13;\n<\/li>&#13;\n<li>&#13;\n<p class=\"western\">possibility to filter the search<\/p>&#13;\n<\/li>&#13;\n<\/ol>&#13;\n<p class=\"western\">\u00a0<\/p>&#13;\n<p class=\"western\"><br\/><br\/><\/p>&#13;\n<h2 lang=\"en-US\">\u00a0<\/h2>&#13;\n<h2 class=\"western\" lang=\"en-US\">Accr\u00e9ditations<\/h2>&#13;\n<p class=\"western\" lang=\"en-US\">If this function is configured for you, accreditations can be imported from Eventival or other systems into Ticketack. They are then available in the menu (&#8220;Tickets&#8221;) where you can &#8220;activate&#8221; them if they are not yet paid.<\/p>&#13;\n","protected":false},"excerpt":{"rendered":"<p>&#13; Installation et mise \u00e0 jour de l\u2019application &#13; The devices supplied for the use of the ticketing interface are usually preconfigured by us before delivery. In the event that we need to provide you with additional hardware or that an update needs to be performed, you will find below the necessary instructions for the  [&#8230;]<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"ht-kb-category":[112],"ht-kb-tag":[139,151,152],"class_list":["post-2720","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-ticketing-mode","ht_kb_tag-about-en","ht_kb_tag-contact-en","ht_kb_tag-location-en"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb\/2720","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/comments?post=2720"}],"version-history":[{"count":10,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb\/2720\/revisions"}],"predecessor-version":[{"id":2736,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb\/2720\/revisions\/2736"}],"wp:attachment":[{"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/media?parent=2720"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb-category?post=2720"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=2720"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}