{"id":2689,"date":"2021-12-02T12:39:59","date_gmt":"2021-12-02T11:39:59","guid":{"rendered":"https:\/\/ticketack.com\/knowledge-base\/programmation-avec-eventival\/"},"modified":"2023-03-20T15:50:01","modified_gmt":"2023-03-20T14:50:01","slug":"programmation-avec-eventival","status":"publish","type":"ht_kb","link":"https:\/\/ticketack.com\/en\/knowledge-base\/programmation-avec-eventival\/","title":{"rendered":"Programming with Eventival"},"content":{"rendered":"<p class=\"western\"><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\">Film and event data is entered into Eventival by your programming and ticketing teams and then imported into the Ticketack box office as many times as you like.<\/span><\/span><\/span><\/p>\n<p class=\"western\"><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\">The ticketing options (choice of price range, access rules, etc.) are selected for each session or event from Eventival using a <i>custom form<\/i> set up by us.<\/span><\/span><\/span><\/p>\n<h1 class=\"western\">Films<\/h1>\n<p class=\"western\">Film files created on Eventival are only imported into Ticketack if there is at least one session (scheduling) for this film on Eventival.<\/p>\n<p class=\"western\">Thus, each Eventival session is imported in the form of as a session into Ticketack.<\/p>\n<h2 class=\"western\">Synopsis<\/h2>\n<p><img decoding=\"async\" class=\" wp-image-1601 alignright\" src=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-24-12.png\" alt=\"\" width=\"203\" height=\"377\" srcset=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-24-12-27x50.png 27w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-24-12-161x300.png 161w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-24-12-200x372.png 200w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-24-12.png 304w\" sizes=\"(max-width: 203px) 100vw, 203px\" \/><\/p>\n<p class=\"western\">&#8211; short synopses are recovered since from the Eventival <i>short synopsis<\/i> in the <b>Publications<\/b> section The <i>fr<\/i>, <i>en<\/i> and <i>de<\/i> fields are imported in the corresponding language.<\/p>\n<p class=\"western\">&#8211; Long synopses are retrieved since from Eventival&#8217;s <i>Long Synopsis<\/i> in the <b>Publications<\/b> section. The <i>fr<\/i>, <i>en<\/i> and <i>de<\/i> fields are imported in the corresponding language.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"western\"><a name=\"__RefHeading___Toc3886_1093014150\"><\/a>Title<\/h2>\n<p><img decoding=\"async\" class=\"size-full wp-image-1598 alignright\" src=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-24-40.png\" alt=\"\" width=\"304\" height=\"244\" srcset=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-24-40-50x40.png 50w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-24-40-177x142.png 177w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-24-40-200x161.png 200w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-24-40-300x241.png 300w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-24-40.png 304w\" sizes=\"(max-width: 304px) 100vw, 304px\" \/><\/p>\n<p class=\"western\">See <i>6<\/i><i> \u2013 <\/i><i>Mapping of titles.<\/i><\/p>\n<h2 class=\"western\"><\/h2>\n<h2 class=\"western\"><a name=\"__RefHeading___Toc3888_1093014150\"><\/a>Section<\/h2>\n<p class=\"western\">We import the Eventival <i>sections<\/i>, present in the part<b>Basic Data &gt; Film Information I<\/b>. As these sections are not translated by Eventival, we invite you to provide us with the translations by e-mail or via Trello.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"western\"><a name=\"__RefHeading___Toc3890_1093014150\"><\/a> Posters<\/h2>\n<p><img decoding=\"async\" class=\"size-full wp-image-1595 alignright\" src=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-24-51.png\" alt=\"\" width=\"205\" height=\"298\" srcset=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-24-51-34x50.png 34w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-24-51-200x291.png 200w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-24-51.png 205w\" sizes=\"(max-width: 205px) 100vw, 205px\" \/><\/p>\n<p class=\"western\">Posters are recovered from he list of <i>Files<\/i> of type <i>Poster,<\/i> present in the part <b>Links &gt; Materials<\/b>.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"western\"><a name=\"__RefHeading___Toc3908_1093014150\"><\/a>Partenaires<\/h2>\n<p class=\"western\"><span style=\"font-family: Ubuntu;\">The partner images are retrieved from the list of Files of type <i>Partner<\/i>, present in the part <b>Links &gt; Materials<\/b>.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"western\"><a name=\"__RefHeading___Toc3892_1093014150\"><\/a>Trailers<\/h2>\n<p class=\"western\">The trailers are recovered from the film information <span style=\"color: #353535;\"><span style=\"font-family: Arial;\"><span style=\"font-size: medium;\"><b>Film information II <\/b><\/span><\/span><\/span>in the field \u00ab Online trailer \u00bb.<\/p>\n<p class=\"western\">If this field is empty, we will search again in the list of <i>Links<\/i> of type \u00ab <i>Online trailer <\/i><i>\u00bb <\/i><i>or \u00ab Trailer \u00bb<\/i> present in the part<b>Links &gt; Materials<\/b>.<\/p>\n<p class=\"western\">The ty<span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\">pes of t<\/span><\/span><\/span><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\">railers<\/span><\/span><\/span><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\"> supp<\/span><\/span><\/span>orted are YouTube, vimeo and mp4 (not recommended for compatibility with some devices).<\/p>\n<h2 class=\"western\"><a name=\"__RefHeading___Toc3894_1093014150\"><\/a>Country<\/h2>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-1592 aligncenter\" src=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-25-05.png\" alt=\"\" width=\"884\" height=\"333\" srcset=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-25-05-50x19.png 50w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-25-05-200x75.png 200w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-25-05-300x113.png 300w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-25-05-400x151.png 400w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-25-05-600x226.png 600w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-25-05-768x289.png 768w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-25-05-800x301.png 800w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-25-05.png 884w\" sizes=\"(max-width: 884px) 100vw, 884px\" \/><\/p>\n<p class=\"western\">Countries are retrieved from the <i>countries<\/i> field in<b>Basic Data &gt; Film Information<\/b>. The translation of the country names is done at the time of import.<\/p>\n<h2 class=\"western\"><a name=\"__RefHeading___Toc964_176898735\"><\/a>Languages<\/h2>\n<p class=\"western\">Languages are retrieved from the <i>languages<\/i> field in <b>Basic Data &gt; Film Information<\/b>. The translation of the language names is done at the time of import.<\/p>\n<h2 class=\"western\"><a name=\"__RefHeading___Toc3898_1093014150\"><\/a>Subtitles<\/h2>\n<p class=\"western\">Subtitles are retrieved from the <i>subtitles<\/i> field in <b>Basic Data &gt; Film Information<\/b>. The translation of the subtitle names is done at the time of import.<\/p>\n<h2 class=\"western\"><a name=\"__RefHeading___Toc3900_1093014150\"><\/a>Type of film, type of premiere, color<\/h2>\n<p class=\"western\">We import this information from the <b>Basic Data.<\/b> These types are not translated by Eventival, we invite you to provide us with translations if the ones we have are incomplete.<\/p>\n<h2 class=\"western\"><img decoding=\"async\" class=\"size-full wp-image-1589 aligncenter\" src=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-25-20.png\" alt=\"\" width=\"719\" height=\"153\" srcset=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-25-20-50x11.png 50w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-25-20-200x43.png 200w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-25-20-300x64.png 300w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-25-20-400x85.png 400w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-25-20-600x128.png 600w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-25-20.png 719w\" sizes=\"(max-width: 719px) 100vw, 719px\" \/><\/h2>\n<h2 class=\"western\"><\/h2>\n<h2 class=\"western\"><a name=\"__RefHeading___Toc3902_1093014150\"><\/a>Year<\/h2>\n<p class=\"western\">The year is retrieved from the <i>release date<\/i> field in <b>Basic Data &gt; Film Information<\/b>.<\/p>\n<h2 class=\"western\"><a name=\"__RefHeading___Toc3904_1093014150\"><\/a>Duration<\/h2>\n<p class=\"western\">The duration is retrieved from the <i>runtime<\/i> field in <b>Basic Data &gt; Film Information<\/b>.<\/p>\n<h2 class=\"western\"><a name=\"__RefHeading___Toc3906_1093014150\"><\/a>People<\/h2>\n<p class=\"western\">With regard to For actors, directors, etc., see <i>5<\/i><i> \u2013 <\/i><i>People<\/i>.<\/p>\n<h1 class=\"western\">Paquet de films<\/h1>\n<h2 class=\"western\">Synopsis<\/h2>\n<p class=\"western\"><span style=\"font-family: Ubuntu;\">&#8211; synopses are retrieved from the <i>Description<\/i> field of Eventival, present in the <b>Publications<\/b> section. The <i>fr<\/i>, <i>en<\/i> and <i>de<\/i> fields are imported in the corresponding language.<\/span><\/p>\n<p class=\"western\"><span style=\"font-family: Ubuntu;\"><i>TODO<\/i><\/span><\/p>\n<h1 class=\"western\">Events<\/h1>\n<p class=\"western\">To the difference movies, which do not have their own date but must be scheduled, events have a date.<\/p>\n<h2 class=\"western\">Description<\/h2>\n<p class=\"western\">[description, description_local]<\/p>\n<h2 class=\"western\">Name<\/h2>\n<p class=\"western\">See <i>6<\/i><i> \u2013 <\/i><i>Mapping the titles.<\/i><\/p>\n<h2 class=\"western\">Section<\/h2>\n<h2 class=\"western\">Posters<\/h2>\n<p><img decoding=\"async\" class=\"size-full wp-image-1586 alignright\" src=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-25-34.png\" alt=\"\" width=\"208\" height=\"298\" srcset=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-25-34-35x50.png 35w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-25-34-200x287.png 200w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-25-34.png 208w\" sizes=\"(max-width: 208px) 100vw, 208px\" \/><\/p>\n<p class=\"western\">The posters are retrieved from the list of <i>Files<\/i> of type <i>Poster<\/i>, present in the<b>Links &gt; Materials<\/b>.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<h2 class=\"western\">Partners<\/h2>\n<p class=\"western\"><span style=\"font-family: Ubuntu;\">The images of the partners are recovered from the list of Files of type <i>Partner<\/i>, present in the part<b>Links &gt; Materials<\/b>.<\/span><\/p>\n<h2 class=\"western\">Trailers<\/h2>\n<p class=\"western\">The trailers are retrieved from the list of <i>Links<\/i> of type \u00ab <i>Online trailer <\/i><i>\u00bb <\/i><i>or \u00ab Trailer \u00bb<\/i> present in the part<b>Links &gt; Materials<\/b>.<\/p>\n<p class=\"western\">The ty<span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\">pes of t<\/span><\/span><\/span><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\">railers<\/span><\/span><\/span><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\"> supp<\/span><\/span><\/span>orted are YouTube, vimeo and mp4 (not recommended for compatibility with some devices).<\/p>\n<h2 class=\"western\">People<\/h2>\n<p class=\"western\">See <i>5<\/i><i> \u2013 <\/i><i>People<\/i>.<\/p>\n<h1 class=\"western\">People<\/h1>\n<p class=\"western\"><span style=\"font-family: Ubuntu;\"><i>TODO<\/i><\/span><\/p>\n<h1 class=\"western\">Mapping of titles<\/h1>\n<p class=\"western\">The rules for mapping titles from Eventival are as follows :<\/p>\n<ul>\n<li>\n<p class=\"western\">the field <em>English title<\/em> of Eventival is put in the title defined in the ticketing for a speaking user <strong>anglais<\/strong><strong>. <\/strong><strong>This title can also be considered as the &#8220;international title&#8221; and will be used as the default title for visitors who speak other languages if a title for their language is not defined (see next point).<\/strong><\/p>\n<\/li>\n<li>\n<p class=\"western\">the <em>Local title<\/em> of Eventival is put in the<em>title defined in the ticketing for a speaking user <\/em><strong>French<\/strong> ; if it does not exist, the <em>English title<\/em> is taken instead;<\/p>\n<\/li>\n<li>\n<p class=\"western\">The <i>Custom<\/i><em><i> t<\/i><\/em><em>itle <\/em>of Eventival is put in the<em>title defined in the ticketing for a speaking user <\/em><strong>German<\/strong> ; if it does not exist, the <em>English title<\/em> is taken instead;<\/p>\n<\/li>\n<li>\n<p class=\"western\">the <i>o<\/i><em>riginal title <\/em>of Eventival is put in the title defined in the ticketing as<strong>titre original<\/strong><strong> <\/strong>;<img decoding=\"async\" class=\" wp-image-1583 aligncenter\" src=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-25-53.png\" alt=\"\" width=\"532\" height=\"445\" srcset=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-25-53-50x42.png 50w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-25-53-200x167.png 200w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-25-53-300x251.png 300w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-25-53-400x335.png 400w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-25-53-600x502.png 600w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-25-53.png 655w\" sizes=\"(max-width: 532px) 100vw, 532px\" \/><\/p>\n<\/li>\n<\/ul>\n<p class=\"western\">Notes :<\/p>\n<ul>\n<li>\n<p class=\"western\">in the case of a film package, the same rules ;<\/p>\n<\/li>\n<li>\n<p class=\"western\">in the case of a session that has several films and that is not a package film, we use the same rules by separating the titles of all the films with a &#8220;\/&#8221;;<\/p>\n<\/li>\n<li>\n<p class=\"western\">in the case of Eventival events, there is no notion of title, so we talk about name. <em>Name (local)<\/em> is mapped to the<em>title defined in the ticketing for a speaking user <\/em><strong>French<\/strong><em>and for <\/em><strong>titre original<\/strong>, because the events are considered as local. <em>Name <\/em>(which is copied to Name_english in the XML) is mapped to<em>title defined in the ticketing for a speaking user<\/em><strong>English<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<p class=\"western\">\/!\\<em>Title defined in the ticketing for the user&#8217;s language <\/em>does not necessarily mean that the title is in the user&#8217;s language, but that it is the title you want to appear for a client who speaks that language. The original title is usually the official title of the film (in the original language of the film).<\/p>\n<p class=\"western\">=&gt; <em>Si vous avez un film fran\u00e7ais pour lequel vous souhaitez que le titre fran\u00e7ais apparaisse en fran\u00e7ais pour les utilisateurs francophones et en anglais pour les utilisateurs anglophones, indiquez<\/em>local title <em>and in <\/em>original title <em>the title in French and in <\/em>English title<em>, the title in English.<\/em><\/p>\n<p class=\"western\"><em><span style=\"color: #172b4d;\"><span style=\"font-family: apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Noto Sans, Ubuntu, Droid Sans, Helvetica Neue, sans-serif;\"><span style=\"font-size: small;\"><b>Display in the session list on Ticketack\/booking from reservation<\/b><\/span><\/span><\/span><\/em><span style=\"color: #172b4d;\"><span style=\"font-family: apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Noto Sans, Ubuntu, Droid Sans, Helvetica Neue, sans-serif;\"><span style=\"font-size: small;\"><br \/>\n<\/span><\/span><\/span><em><span style=\"color: #172b4d;\"><span style=\"font-family: apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Noto Sans, Ubuntu, Droid Sans, Helvetica Neue, sans-serif;\"><span style=\"font-size: small;\"><b>Display in the cash<\/b><\/span><\/span><\/span><\/em><span style=\"color: #172b4d;\"><span style=\"font-family: apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Noto Sans, Ubuntu, Droid Sans, Helvetica Neue, sans-serif;\"><span style=\"font-size: small;\"><br \/>\n<\/span><\/span><\/span><em><span style=\"color: #172b4d;\"><span style=\"font-family: apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Noto Sans, Ubuntu, Droid Sans, Helvetica Neue, sans-serif;\"><span style=\"font-size: small;\"><b>Display on tickets<\/b><\/span><\/span><\/span><\/em><\/p>\n<p class=\"western\">We look at if the title defined in the ticket office for the current user&#8217;s language exists; if yes, we put this title first, if no, we put the title indicated as original.<\/p>\n<p class=\"western\">Then on a second line, if the title defined in the ticket office for the current user&#8217;s language exists AND it is different from the original title (and there is still enough space in the case of a ticket), then it is indicated in addition.<\/p>\n<h1 class=\"western\">Places and rooms<\/h1>\n<p class=\"western\">[TODO]<\/p>\n<h1 class=\"western\">Application of ticketing rules<\/h1>\n<p class=\"western\">After receiving your price list (see document <a class=\"western\" href=\"https:\/\/ticketack.com\/documentation\/Fran%C3%A7ais\/Ticketack%20-%20Grilles%20tarifaires%2C%20abonnements%20et%20contingents.pdf\"><i>Ticketack &#8211; Price lists, subscriptions and Buckets<\/i><\/a>) duly completed in the spreadsheet provided for this purpose, we will set up for you a <i>custom form<\/i> on Eventival which will allow you to define the rules to apply on an event (<i>event<\/i>) or a session (<i>scheduling<\/i> of film or film package).<\/p>\n<p><img decoding=\"async\" class=\"size-full wp-image-1604 aligncenter\" src=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-32-42.png\" alt=\"\" width=\"503\" height=\"585\" srcset=\"https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-32-42-43x50.png 43w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-32-42-200x233.png 200w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-32-42-258x300.png 258w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-32-42-400x465.png 400w, https:\/\/ticketack.com\/wp-content\/uploads\/2021\/12\/Capture-decran-du-2021-12-03-15-32-42.png 503w\" sizes=\"(max-width: 503px) 100vw, 503px\" \/><\/p>\n<h2 class=\"western\">Pricing list<\/h2>\n<p class=\"western\">This part of the form allows you to define which price list should be applied to the session or event being edited. If no price list is selected, the default price list will be applied (unless the ticketing mode implies that no price list is applied; see below)<\/p>\n<p class=\"western\">Refer to the document<i><a class=\"western\" href=\"https:\/\/ticketack.com\/documentation\/Fran%C3%A7ais\/Ticketack%20-%20Grilles%20tarifaires%2C%20abonnements%20et%20contingents.pdf\">Ticketack &#8211; Price lists, subscriptions and Buckets<\/a><\/i>to learn about it more on the definition the <var>tariff grids.<\/var><\/p>\n<h2 class=\"western\">Access rules (Passes)<\/h2>\n<p class=\"western\">This part of the form allows you to define which types of membership or accreditation give free access to this session or event.<\/p>\n<p class=\"western\">The field description indicates the rules applied by default or in addition to the checked boxes.<\/p>\n<p class=\"western\">The boxes indicate Ticketack IDs or parts of Ticketack IDs. This information is included in the Excel spreadsheet of rates. If the identifier of a subscription or accreditation starts with the identifier indicated in the check box, it will be taken into account in the rule (for example, if the check box indicates accred_toto, all the accreditations that have the identifier accred_toto and accred_titi for example will be taken into account by this rule)<\/p>\n<p class=\"western\">Refer to the document<a class=\"western\" href=\"https:\/\/ticketack.com\/documentation\/Fran%C3%A7ais\/Ticketack%20-%20Grilles%20tarifaires,%20abonnements%20et%20contingents.pdf\"><i>Ticketack &#8211; Price lists, subscriptions and Buckets<\/i><\/a> to learn more about the definition of <var>subscriptions<\/var>.<\/p>\n<h2 class=\"western\">Ticketing mode<\/h2>\n<p class=\"western\">This field allows you to define the ticketing mode adapted to this session or event.<\/p>\n<p class=\"western\">It can take the following values:<\/p>\n<ul>\n<li>\n<p class=\"western\">[rien de s\u00e9lectionn\u00e9]This is the default value, the previous ticketing rules are applied in this case;<\/p>\n<\/li>\n<li>\n<p class=\"western\"><i>Free<\/i>, it is an event or a free admission session without free ticketing (Attention: in the case of free ticketing, you must leave the <i>ticketing mode<\/i> \u00e0 [rien de s\u00e9lectionn\u00e9] AND choose a price list with a free rate only (usually the &#8220;free&#8221; list). T<span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\">he ticketing rules previous<\/span><\/span><\/span><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\"><b>are not<\/b><\/span><\/span><\/span><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\"> applied in this case <\/span><\/span><\/span><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\">;<\/span><\/span><\/span><\/p>\n<\/li>\n<li>\n<p class=\"western\"><i>E-mail<\/i>, reservations are made manually by e-mail to the address indicated in the following field. T<span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\">he ticketing rules previous<\/span><\/span><\/span><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\"><b>are not<\/b><\/span><\/span><\/span><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\"> applied in this case <\/span><\/span><\/span><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\">;<\/span><\/span><\/span><\/p>\n<\/li>\n<li>\n<p class=\"western\"><i>Other<\/i>, reservations are made via another system (e.g. a partner&#8217;s cashier system), you can indicate information about the third party system in the last field. T<span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\">he ticketing rules previous<\/span><\/span><\/span><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\"><b>are not<\/b><\/span><\/span><\/span><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\"> applied in this case <\/span><\/span><\/span><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\">;<\/span><\/span><\/span><\/p>\n<\/li>\n<li>\n<p class=\"western\"><i>Ignore <\/i> tells the importer not to import this session or event at all.<\/p>\n<\/li>\n<\/ul>\n<h1 class=\"western\"><span style=\"color: #333333;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: x-large;\">Import process from Eventival to Ticketack<\/span><\/span><\/span><\/h1>\n<p class=\"western\"><span style=\"font-family: Ubuntu;\">set information on the works is imported by the ticketing service using the &#8220;Import&#8221; button available from your Ticketack administration interface.<\/span><\/p>\n<p class=\"western\"><span style=\"font-family: Ubuntu;\">At each import, <u>before going into production<\/u> :<\/span><\/p>\n<ul>\n<li>\n<p class=\"western\"><span style=\"font-family: Ubuntu;\">All sessions and events <b>that do not have reservations<\/b> are deleted from Ticketack and then recreated using the information available on Eventival and the importer&#8217;s rules. Your modifications eventual from Ticketack for these sessions are therefore lost at each import but in return the possible modifications of date, place, quotas and access rules are taken into account;<\/span><\/p>\n<\/li>\n<li>\n<p class=\"western\"><span style=\"font-family: Ubuntu;\">for all screenings and events that have reservations, the data related to titles, films, events and prices are updated.<b>Date, location, Buckets and Buckets access rules<\/b>are not modified. If changes to dates or Buckets access rules are required, please contact us;<\/span><\/p>\n<\/li>\n<li>\n<p class=\"western\"><span style=\"font-family: Ubuntu;\">the new sessions and events are imported with all their data.<\/span><\/p>\n<\/li>\n<\/ul>\n<p class=\"western\"><span style=\"font-family: Ubuntu;\">At each import <u>after the production start-up<\/u> :<\/span><\/p>\n<ul>\n<li>\n<p class=\"western\"><span style=\"font-family: Ubuntu;\">for all screenings and events, data related to titles, films, events and prices are updated.<b>Date, location, Buckets and Buckets access rules<\/b> are not modified. If changes to dates or Buckets access rules are required, please contact us;<\/span><\/p>\n<\/li>\n<li>\n<p class=\"western\"><span style=\"font-family: Ubuntu;\">the new sessions and events are imported with all their data.<\/span><\/p>\n<\/li>\n<\/ul>\n<h1 class=\"western\">Information to be provided to us<\/h1>\n<p class=\"western\">We need to be able to modify the configuration of your Eventival instance for the current edition of the festival in order to set up the <i>custom forms<\/i> allowing the application of the import and ticketing rules. Please authorize our account <a class=\"western\" href=\"mailto:support@netoxygen.ch\">support@netoxygen.ch<\/a> to access it.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Film and event data is entered into Eventival by your programming and ticketing teams and then imported into the Ticketack box office as many times as you like. The ticketing options (choice of price range, access rules, etc.) are selected for each session or event from Eventival using a custom form set up by us.  [&#8230;]<\/p>\n","protected":false},"author":1,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"ht-kb-category":[101],"ht-kb-tag":[],"class_list":["post-2689","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-administration-and-configuration"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb\/2689","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/comments?post=2689"}],"version-history":[{"count":1,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb\/2689\/revisions"}],"predecessor-version":[{"id":2786,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb\/2689\/revisions\/2786"}],"wp:attachment":[{"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/media?parent=2689"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb-category?post=2689"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=2689"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}