{"id":2633,"date":"2021-12-02T12:41:13","date_gmt":"2021-12-02T11:41:13","guid":{"rendered":"https:\/\/ticketack.com\/knowledge-base\/gestion-des-contingents\/"},"modified":"2023-03-13T09:56:08","modified_gmt":"2023-03-13T08:56:08","slug":"gestion-des-contingents","status":"publish","type":"ht_kb","link":"https:\/\/ticketack.com\/en\/knowledge-base\/gestion-des-contingents\/","title":{"rendered":"Buckets management"},"content":{"rendered":"<p class=\"western\">Buckets have the following properties:<\/p>\n<ul>\n<li>\n<p class=\"western\"><b>I<\/b><b>dentifier<\/b> : contingent identifier (its name).<\/p>\n<\/li>\n<li>\n<p class=\"western\"><b>C<\/b><b>apacity<\/b> : number of places available in this buckets.<\/p>\n<\/li>\n<li>\n<p class=\"western\"><b>V<\/b><b>endors <\/b>: indicate here a list of user roles that have the right to access this buckets. The default roles available are as follows :<br \/>\n<span style=\"color: #008080;\"><u>admin <\/u><\/span>: the whole of directors<br \/>\n<span style=\"color: #008080;\"><u>eshop<\/u><\/span> : your website, ticketing site and mobile application if available<br \/>\n<span style=\"color: #008080;\"><u>on-site<\/u><\/span> : your employees at the points of sale during the event<br \/>\n<span style=\"color: #008080;\"><u>partner<\/u><\/span> : external partners (tourist office, partner stores, etc.)<br \/>\n<span style=\"color: #008080;\"><u>accred <\/u><\/span>: the whole of users who have this role (usually the accreditation office).<\/p>\n<\/li>\n<li>\n<p class=\"western\"><b>eligible ticket types<\/b> :Ticketack identifiers of the ticket types (one-way tickets, subscriptions) that can access this buckets<\/p>\n<\/li>\n<li>\n<p class=\"western\"><b>available since<\/b> : date and time from which this buckets is open.<\/p>\n<\/li>\n<li>\n<p class=\"western\"><b>available until<\/b> : date and time after which this buckets is no longer available.<\/p>\n<\/li>\n<li>\n<p class=\"western\"><b>can fly from<\/b> : when this buckets has no more space available, it is allowed to steal places from the buckets indicated here, in the order indicated.<b>Note : the rules of the quota from which the seats are &#8220;stolen&#8221; are not evaluated in case of theft.<\/b><\/p>\n<\/li>\n<\/ul>\n<h2 class=\"western\">System buckets<\/h2>\n<p class=\"western\"><span style=\"color: #4c4c4c;\"><span style=\"font-family: Ubuntu;\"><span style=\"font-size: small;\">In addition to your specific buckets, we set up the following system buckets for you, the purpose of which is described below.<\/span><\/span><\/span><\/p>\n<h3 class=\"western\">Overbooking<\/h3>\n<p class=\"western\">The functionality <var>overbooking<\/var> allows users with the role <span style=\"color: #008080;\"><u>overbooking<\/u><\/span> (c.f. user management described in the document<a class=\"western\" href=\"https:\/\/ticketack.com\/documentation\/Fran%C3%A7ais\/Ticketack%20-%20Administration,%20gestion%20des%20utilisateurs%20et%20statistiques.pdf\"><i>Ticketack &#8211; Administration, user management and statistics.pdf<\/i><\/a>) to sell or make reservations beyond the capacity of the room. In doing so the <var>bucket<\/var> <span style=\"color: #008080;\"><u>overbooking<\/u><\/span> is increased by the chosen number of places, thus increasing the capacity of the room in the system.<\/p>\n<h3 class=\"western\">Book-on-check<\/h3>\n<p class=\"western\">The functionality \u00ab book-on-check \u00bb allows, for as much that the <var>bucket<\/var> <span style=\"color: #008080;\"><u>book-on-check<\/u><\/span> has been defined as such &#8211; which is its default function &#8211; to people who have a <var>subscription<\/var> eligible for an <var>event<\/var> but who have not made a prior reservation, to enter the room. In doing so, the system creates a reservation at the time of entry control for the <var>event<\/var> in a way transparent way for the input controller and the client and thi, for all that long as there are still places available accessibles in the contingents since which the <var>bucket<\/var> <span style=\"color: #008080;\"><u>book-on-check<\/u><\/span> can take places.<\/p>\n<p class=\"western\">For more information on the application dedicated to entry control, please refer to the document<a class=\"western\" href=\"https:\/\/ticketack.com\/documentation\/Fran%C3%A7ais\/Ticketack%20-%20Contr%C3%B4le%20d'entr%C3%A9e.pdf\"><i>Ticketack &#8211; Entry control.pdf<\/i><\/a>.<\/p>\n<h3 class=\"western\">No show<\/h3>\n<p class=\"western\">The &#8220;no-show&#8221; feature allows room managers to free up reserved to help of <var>events<\/var> of people who did not present themselves at the entry control at a given time. Additional places are thus made available in the contingent <span style=\"color: #008080;\"><u>no-show<\/u><\/span> for of other clients who are on place (depending on the rules linked to this <var>bucket<\/var>). Note : Place taken with a ticket for a single session and seats reserved less than 15 minutes ago are not released when this function is activated from the room management application.<\/p>\n<p class=\"western\">For more information on the application dedicated to room managers, please refer to the document<a class=\"western\" href=\"https:\/\/ticketack.com\/documentation\/Fran%C3%A7ais\/Ticketack%20-%20Gestion%20de%20salle.pdf\"><i>Ticketack &#8211; Room management.pdf<\/i><\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Buckets have the following properties: Identifier : contingent identifier (its name). Capacity : number of places available in this buckets. Vendors : indicate here a list of user roles that have the right to access this buckets. The default roles available are as follows : admin : the whole of directors eshop : your website,  [&#8230;]<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"ht-kb-category":[101],"ht-kb-tag":[],"class_list":["post-2633","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-administration-and-configuration"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb\/2633","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/comments?post=2633"}],"version-history":[{"count":1,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb\/2633\/revisions"}],"predecessor-version":[{"id":2635,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb\/2633\/revisions\/2635"}],"wp:attachment":[{"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/media?parent=2633"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb-category?post=2633"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=2633"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}