{"id":2167,"date":"2022-03-22T10:04:22","date_gmt":"2022-03-22T09:04:22","guid":{"rendered":"https:\/\/ticketack.com\/knowledge-base\/comment-configurer-lapplication-ticketack\/"},"modified":"2026-05-14T15:02:45","modified_gmt":"2026-05-14T13:02:45","slug":"how-to-configure-the-ticketack-app","status":"publish","type":"ht_kb","link":"https:\/\/ticketack.com\/en\/knowledge-base\/how-to-configure-the-ticketack-app\/","title":{"rendered":"How to configure the Ticketack application?"},"content":{"rendered":"

Devices we ship are usually preconfigured. To reconfigure a device (different room or role), follow the steps below.<\/p>\n

After installing<\/a> the Ticketack app, each usage mode is summarised in the modes overview<\/a> and below with its QR (generated from Kronos).<\/p>\n

Configuration from Kronos<\/h2>\n

Sign in to Kronos<\/strong>, open Administration<\/strong> \u2192 Equipment<\/strong> \u2192 QR codes<\/strong>, pick the mode, generate the QR and scan it with the Ticketack app already installed on the device.<\/p>\n

Sales mode<\/h2>\n

Generate the QR for this mode in Kronos (QR codes screen), then scan it on the device.<\/p>\n

\"Sales<\/a><\/figure>\n

Kiosk mode<\/h2>\n

Generate the QR for this mode in Kronos (QR codes screen), then scan it on the device.<\/p>\n

\"Kiosk<\/a><\/figure>\n

Electronic wallet<\/h2>\n

Generate the QR for this mode in Kronos (QR codes screen), then scan it on the device.<\/p>\n

\"Electronic<\/a><\/figure>\n

Usher \/ room management<\/h2>\n

Generate the QR for this mode in Kronos (QR codes screen), then scan it on the device.<\/p>\n

\"Usher<\/a><\/figure>\n

Venue map<\/h2>\n

Generate the QR for this mode in Kronos (QR codes screen), then scan it on the device.<\/p>\n

\"Venue<\/a><\/figure>\n

Entry check<\/h2>\n

Generate the QR for this mode in Kronos (QR codes screen), then scan it on the device.<\/p>\n

\"Entry<\/a><\/figure>\n

Inventory<\/h2>\n

Generate the QR for this mode in Kronos (QR codes screen), then scan it on the device.<\/p>\n

\"Inventory<\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"

Devices we ship are usually preconfigured. To reconfigure a device (different room or role), follow the steps below. After installing the Ticketack app, each usage mode is summarised in the modes overview and below with its QR (generated from Kronos). Configuration from Kronos Sign in to Kronos, open Administration \u2192 Equipment \u2192 QR codes, pick […]<\/p>\n","protected":false},"author":1,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"ht-kb-category":[96],"ht-kb-tag":[],"class_list":["post-2167","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-faq-en"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb\/2167","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/comments?post=2167"}],"version-history":[{"count":9,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb\/2167\/revisions"}],"predecessor-version":[{"id":5026,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb\/2167\/revisions\/5026"}],"wp:attachment":[{"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/media?parent=2167"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb-category?post=2167"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/ticketack.com\/en\/wp-json\/wp\/v2\/ht-kb-tag?post=2167"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}